Joseph Ng Email & Phone Number

Dearborn, Michigan, United States

• Grew Ford's Partnership with Stripe to support additional geographies and new features
• Developed and implemented Ford’s EV battery strategy
• Led the contract negotiation process with Amazon to launch Alexa in vehicles in North America and Europe to generate bounty revenue, including a $4M innovation fund for new commercial services and a $2M reimbursement.
• Strengthened Ford's partnership with Google, selecting Google Cloud as the preferred provider for… Show more
• Strengthened Ford's partnership with Google, selecting Google Cloud as the preferred provider for millions of vehicles powered by Android in 2024
• Established Team Upshift to drive Ford's transformation, enhance consumer experiences, and explore data-driven opportunities

Dearborn, Michigan, United States

• Managed the $1M Salesforce implementation, unifying CRM instances and enhancing collaboration across business units
• Developed analytics dashboards to identify product features linked to customer attrition, leading to proactive interventions
• Created data visualizations in Salesforce, reducing manual reporting by 3 hours weekly
• Supervised a team of 1 full-time employee and 6 contractors while fostering strong stakeholder relationships

Dearborn, Michigan

• Founded and led Ford Credit’s innovation accelerator, which created new ventures with an estimated value of $100M.
• Created the growth strategy for a startup acquisition called Canvas, which expanded into new markets and increased its value to $40M.
• Identified new business opportunities in vehicle leasing. Experimented with unconventional transportation methods such as car-sharing by providing group leases for vehicles. Offered pay-per-mile leases leveraging the.
• Identified new business opportunities in vehicle leasing. Experimented with unconventional transportation methods such as car-sharing by providing group leases for vehicles. Offered pay-per-mile leases leveraging the.

Colorado Springs, Colorado Area

• Business Development Manager: Managed Los Angeles market area portfolio containing 20 dealers totaling $500M in average net receivables. Led negotiation and execution of wholesale acquisition totaling $25M in wholesale.
• Dealer Credit Analyst: Evaluated the credit worthiness of dealerships by analyzing financial statements and… Show more
• Dealer Credit Analyst: Evaluated the credit worthiness of dealerships by analyzing financial statements and reviewing key performance metrics to provide lines of credit for inventory financing, capital loans, revolving.
• Dealer Service Analyst: Procured >$3M value of originating consumer vehicle loans daily thorough investigations and analysis of customers’ risks based on internal guidelines and CRM tools. Demonstrated Ford’s value.

Riverside California

Evaluated comparative strengths of various possible information technology systems to ensure the most effective process management in regards to respective project needs.Supervised end-user experiences and responded effectively to quality control and use issues to ensure efficient and safe adoption of new information technology assets.Responsible for.

Hong Kong

Selected as the only intern for analysis, research, and investigations of emerging markets, marketing, and financial strategy.Project lead to developing a new department - MHCM (Modern Health Care Management), increasing overall productivity by over 15%.Responsible for monitoring effective processes in CRM (Consumer Relationship Management).

La Puente California

Increased territory sales from less than $100,000 to $350,000 within two years, exceeding quota by 13% in 2008 and 17% in 2009Fostered a robust, sustainable network of buyers from Nevada to Arizona, leveraging strong listening, presentation, and closing skills to optimize sales results despite previously dominant competitor advantageIntroduced customer.

Baldwin Park California

Developed foundation for campaign work through direct training with congresswoman Judy Chu, who won her campaign in 2009 and has been serving congress since. Participated greatly in team development of candidate's campaign strategy for use in the field; focused on voter registration, neighborhood team development, and canvassing.Heavily emphasized.

City Of Industries California

Selected as the only intern for research and insight of retail accounts and working closely within a cross-functional team.Worked closely with brand marketing and packaging team in product line planning, pricing and costing analysis, and reporting for market opportunities.

Master Of Business Administration - Mba, Management Information Systems, General

Bachelor’S Degree, Business Administration Information Systems, Graduated

Activities and Societies: Delta Chi, Gamma Beta Phi (Honor Society), Phi Sigma Pi (National Honor Society), Acts2fellowship, UCR Student.