Parul Kumar Email & Phone Number
Who is Parul Kumar? Overview
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Parul Kumar is listed as IT Project Manager and Product Owner- Remote at Amtech Services LLC, based in India, India, India. AeroLeads shows a matched LinkedIn profile for Parul Kumar.
Parul Kumar previously worked as Senior Business Analyst at Shell India Markets Private Limited and Business Analyst at Kliff Computer Services Pvt Ltd. Parul Kumar holds B.Tech, Computer Engg. from Desh Bhagat Engg, College.
About Parul Kumar
Analytical, strategic-thinking and meticulous business professional with over 12 years of comprehensive experience in relationship-building, partnership cultivation, key account management, scrum implementation and profit channel growth. Self-motivated leader with expertise in expanding network connections, KPI implementation, Business Analytics, IT Consultation, Analyzing & Executing Business Plan.Furthermore, I am extremely proficient in performing extensive complex analysis of business needs, planning and designing of business processes. I also have a vast experience in illustrating process analysis aid, developing workflow procedures and thoroughly testing the product end to end to deliver a most feasible and optimal solution. I have given successful and effective presentations to clients on proposed process advancements. Possess excellent analytical and interpersonal skills and ability to organize tasks according to priority.- Experience working in Waterfall, and Agile methodologies such as Scrum Framework- Elicit & Translate Business requirements to User Stories\BRD\FRD\SRS. Involved in creating wireframes and mock-ups for the system.- Conduct Gap Analysis\Scope Analysis\Impact Analysis on Business Process using techniques like use case diagrams (UML) \ BPMN (process modelling)\Flow charts.- Organize & Lead Requirement Gathering (Elicitation) meetings using techniques like Interviews, Questionnaires, Document Analysis, Brainstorming Sessions and Focus Group Discussions.- Ensured user stories meet the criteria of definition-of-ready and requirements are signed-off from the required stakeholders before they are development ready- Experience in facilitating Scrum ceremonies such as Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective and Product Backlog Refinement - Experience working in eCommerce projects like B2C, B2B, C2C based single vendor store, multi-vendor store, marketplace, referral systemI am constantly open to connecting and networking with industry professionals, fellow alumni, and students to expand my professional network and cultivate meaningful relationships.
Parul Kumar's current company
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Parul Kumar work experience
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Senior Business Analyst
- Created functional requirements for various applications in the Site System.
- Gained enough domain knowledge on the site system and help developers Identify/fix issues.
- Collaborated with vendor to set up environment and act as an SME to business and test-related queries.
- Prepared and executed tests and worked on defect management and various other issues reporting activity.
- Communicated effectively with the senior leadership to resolve any issues and ensured successful completion of project requirements.
Business Analyst
- Created requirements specifications, UML diagrams, process flows and domain models; standardized model development process that decreased requirements gathering and analysis time by 50%.
- Actively participated / arranged with number of iterations between team and customer on domain related tasks.
- Conducted Sessions with business clients to analyze their business requirements and recommend and design technological improvements to their business processes and operational procedures.
Project Manager
- Led project teams, internal and external, to achieve project defined milestones and deliverables.
- Work with team to adjust focus and approach as needed
- Meeting with business managers to discuss business objectives.
- Analyzing the efficiency and costs of existing business processes.
- Prioritize workflow to assure multiple queues with varying complexity were completed within established timeframes.
Senior Technical Support Engineer
* Writing and presenting internal informal courses on troubleshooting areas of product functionality* Resolve customer’s issues via the telephone, email or Remote session* Guided and coached team of top-flight IT support technicians in addressing and resolving challenging technical issues* Create new knowledgebase articles to capture new learning’s for.
Technical Support Engineer
* Take ownership of customer issues reported and see problems through to resolution* Research, diagnose, troubleshoot and identify solutions to resolve customer issues* Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams* Provide prompt and accurate feedback to customers* Ensure proper recording and.
Parul Kumar education
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Desh Bhagat Engg, College
Frequently asked questions about Parul Kumar
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What company does Parul Kumar work for?
Parul Kumar works for Amtech Services LLC.
What is Parul Kumar's role at Amtech Services LLC?
Parul Kumar is listed as IT Project Manager and Product Owner- Remote at Amtech Services LLC.
Where is Parul Kumar based?
Parul Kumar is based in India, India, India while working with Amtech Services LLC.
What companies has Parul Kumar worked for?
Parul Kumar has worked for Amtech Services Llc, Shell India Markets Private Limited, Kliff Computer Services Pvt Ltd, Live Pc Connect, and Spunk Technologies Private Limited.
How can I contact Parul Kumar?
You can use AeroLeads to view verified contact signals for Parul Kumar at Amtech Services LLC, including work email, phone, and LinkedIn data when available.
What schools did Parul Kumar attend?
Parul Kumar holds B.Tech, Computer Engg. from Desh Bhagat Engg, College.
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