• Defined project scope and objectives through internal project management methodologies.• Facilitated the daily scrum meetings, spring planning, spring review, and spring retrospective.• Established effective communication for the department with consistency across development and business management. Presentations, recommendations, and updates provided regularly to the Director office.• Provided visibility to team impediments/risks and helps eliminate them.• Coached and mentored agile team members and provided constructive performance feedback.• Trained and coached a development team of 6-8 and management team of 12 to utilize Agile Methodology with Scrum• Encouraged the team to be self-organizing to boost efficiency and coordination.• Working with stake holders / product owners to prioritize the requirements for sprint.• Encouraging the team to come up with reusable elements and use the best practices.• Participated in Requirements elicitation with Business Partners, Business Architects and End Users, todocument Functional/ Non-Functional requirements.• Used Agile methodology for software development.15 Sprints (3-week sprints).

• Led a team of Scrum Masters and Agile coaches, providing guidance, support, and mentorship to ensure effective implementation of Agile practices and principles.• Facilitated Agile transformation initiatives across multiple teams and departments, driving adoption of Agile methodologies and best practices.• Conducted regular one-on-one meetings and performance evaluations with Scrum Masters, providing feedback and coaching for professional growth and development.• scope and with product owners, stakeholders, and senior leadership to prioritize initiatives, define project scope, and align project objectives with business goals.• Established and maintained Agile governance processes, including sprint planning, backlog grooming, daily stand-ups, sprint reviews, and retrospectives.• Facilitate HR activities for hiring, assessing performance, and retention of employees.• Identified and resolved impediments and blockers to team progress, fostering a culture of continuous improvement and accountability.• Guided teams in adopting Agile practices, ensuring adherence to Scrum framework principles, and maintaining a focus on delivering value to stakeholders.• Identified and removed impediments to team progress, fostering a collaborative and empowered environment.

• Coached team members on Agile best practices, promoted self-organization, and encouraged continuous improvement through retrospectives and feedback loops.Utilized JIRA to track and manage sprint progress, user stories, and team metrics, providing transparency and visibility into project status.• Served as Scrum Master for multiple Agile teams, facilitating sprint planning, backlog refinement, daily stand-ups, sprint reviews, and retrospectives.• Guided teams in adopting Agile practices, ensuring adherence to Scrum framework principles, and maintaining a focus on delivering value to stakeholders.• Facilitated cross-functional collaboration and communication, promoting transparency and alignment between development teams, product owners, and stakeholders.• Mentored and coached team members on Agile principles, Scrum framework, and best practices for software development, fostering a culture of continuous learning and improvement.

• Developed detailed project plans, schedules, and budgets, ensuring alignment with project objectives and stakeholder expectations.• Managed project scope, resources, and timelines, identifying and mitigating risks to ensure successful project outcomes.• Facilitated regular project meetings, including kick-off meetings, status updates, and post-mortems, to track progress, resolve issues, and communicate with stakeholders.• Collaborated with cross-functional teams, including developers, designers, and business analysts, to ensure alignment and coordination throughout the project lifecycle.• Monitored project budgets and expenses, tracking costs and managing variances to ensure projects remained within budget constraints.• Utilized project management tools and software (e.g., Microsoft Project, Asana, Trello) to organize tasks, track progress, and communicate with team members.• Conducted regular project status reporting to senior management, providing updates on project progress, milestones, and key performance indicators. • Identified opportunities for process improvement and implemented best practices to optimize project delivery and efficiency.

• Configured and customized Salesforce platform to meet the needs of the organization, including creating custom objects, fields, workflows, and validation rules.• Provided user support and training to ensure effective utilization of Salesforce features and functionalities.• Managed data within Salesforce, including data import, data cleansing, and data security measures.• Developed and implemented process automation using tools such as Process Builder, Flow Builder, and Workflow Rules to streamline business processes.• Integrated Salesforce with external systems, such as marketing automation platforms and ERP systems, to ensure smooth data flow and system interoperability.• Maintained system documentation, including configurations, processes, and user guidelines.

• Designed and implemented backend logic, business logic, and data access layers using Java EE technologies such as Servlets, JSP, and EJB to create scalable and efficient applications.• Utilized Java frameworks and libraries such as Struts, Spring, and Hibernate to streamline development, improve code quality, and enhance application performance.• Integrated third-party APIs and services into Java applications to extend functionality and leverage external resources effectively.• Collaborated with cross-functional teams, including business analysts, designers, and QA engineers, to gather requirements, define technical specifications, and deliver solutions that meet client needs.• Conducted code reviews, identified areas for improvement, and implemented coding standards and best practices to ensure code quality and maintainability.• Provided technical support and troubleshooting assistance to clients and end-users, resolving issues and ensuring smooth operation of Java applications.