Parul O. Email & Phone Number

Brighton, England, United Kingdom

• Tracked and validated 20+ monthly Telecom invoices to ensure accurate expense management.
• Managed relationships with 3rd Party Vendors like BT, Verizon and AT&T, ensuring timely software updates.
• Automated the monthly accruals for pending Telecom invoices reducing processing time by 5 hours per month.
• Built a database of 300 accounts from multiple suppliers, including invoices and call records, enabling smooth migration of Telecom Expense Management software through effective collaboration.
• Demonstrated leadership in Reporting Advancement Taskforce and Project Think Tank as a PMO, tracking team progress and encouraging regular updates to project trackers.
• Managing relationship with 3rd Party Vendors like BT, Verizon and AT&T, ensuring timely updates to the software.

Gurugram, Haryana, India

• Reported and Analyzed data trends and seasonality, developing various forecasting techniques and models to support 3 functions: Fraud, New Accounts and Credit.
• Consolidated scattered data for Fraud using Excel and Tableau, reducing data processing time by 25%.
• Optimized workflows by streamlining files and creating Jethro-based dashboards, increasing efficiency by 20%.
• Collaborated with Cross-Functional Teams including Risk, Operations, and MIS, to assess strategy changes and model deployments, reducing forecast risks by 15%.
• Leveraged automation tools such as Hive, Tableau, and Python, decreasing manual efforts by 56 hours monthly.
• Served as Project Management Officer (PMO) for the Self-Servicing Team in Task Force, maintaining Project Charter and facilitating efficient communication, improving project delivery timelines by 30%.Platforms used.

Gurugram, Haryana, India

• Conducted prospect research and analysis, delivering key insights to the sales team leading to 20% increase in lead conversion rates.
• Enriched prospect details through manual intervention and research improving lead quality by 25%.
• Utilized secondary research and data analysis to validate modelling logic increasing model accuracy by 20%.
• Maintained 95% accuracy in lead management activities, updating contact information and documenting the processes to ensure timely delivery.
• Collaborated across teams to enhance manual processes and drive automation initiatives using Python, reducing manual workload by 30%.Platforms used: Salesforce, Cornerstone, MLS, Prospect Database (Metics), Atul.

Gurgaon, Haryana, India

• Conducted Secondary Web Research and Analysis for data validation and keyword identification, ensuring 20% improvement in data quality.
• Ensured data accuracy by cross-referencing multiple reliable sources resulting in a 25% reduction in errors.
• Reviewed peers work for quality assurance, presented summaries, and calculated ratings using Excel, contributing to a 15% improvement in data analysis processes. Also, provided mentorship and training to new team.
• Met client expectations through efficient workflow management, achieving a 90% client satisfaction rate.Platforms used: Thali, Curry

Master Of Business Administration - Mba

Bachelor Of Science - Bs, Mathematics