Parul O.

Parul O. Email and Phone Number

Project Analyst at American Express @ American Express
new york, new york, united states
Parul O.'s Location
Brighton, England, United Kingdom, United Kingdom
About Parul O.

Experienced Business Analyst with a demonstrated history of working in the financial services industry. Skilled in Forecasting, Market Research, Data Analytics, Excel, Hive, Python, Tableau and Strong marketing professional with Master of Business Administration (M.B.A.) and BSc (Hons.) Mathematics.

Parul O.'s Current Company Details
American Express

American Express

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Project Analyst at American Express
new york, new york, united states
Employees:
69113
Parul O. Work Experience Details
  • American Express
    Project Analyst
    American Express Apr 2024 - Present
    Brighton, England, United Kingdom
    • Tracked and validated 20+ monthly Telecom invoices to ensure accurate expense management.• Managed relationships with 3rd Party Vendors like BT, Verizon and AT&T, ensuring timely software updates.• Automated the monthly accruals for pending Telecom invoices reducing processing time by 5 hours per month.• Built a database of 300 accounts from multiple suppliers, including invoices and call records, enabling smooth migration of Telecom Expense Management software through effective collaboration.• Demonstrated leadership in Reporting Advancement Taskforce and Project Think Tank as a PMO, tracking team progress and encouraging regular updates to project trackers.• Managing relationship with 3rd Party Vendors like BT, Verizon and AT&T, ensuring timely updates to the software.
  • American Express
    Business Analyst Ii
    American Express Jun 2021 - Apr 2024
    Gurugram, Haryana, India
    • Reported and Analyzed data trends and seasonality, developing various forecasting techniques and models to support 3 functions: Fraud, New Accounts and Credit.• Consolidated scattered data for Fraud using Excel and Tableau, reducing data processing time by 25%.• Optimized workflows by streamlining files and creating Jethro-based dashboards, increasing efficiency by 20%.• Collaborated with Cross-Functional Teams including Risk, Operations, and MIS, to assess strategy changes and model deployments, reducing forecast risks by 15%.• Leveraged automation tools such as Hive, Tableau, and Python, decreasing manual efforts by 56 hours monthly.• Served as Project Management Officer (PMO) for the Self-Servicing Team in Task Force, maintaining Project Charter and facilitating efficient communication, improving project delivery timelines by 30%.Platforms used: Cornerstone, IDN, GEM
  • American Express
    Lead Analyst Marketing Systems
    American Express Jun 2019 - Jun 2021
    Gurugram, Haryana, India
    • Conducted prospect research and analysis, delivering key insights to the sales team leading to 20% increase in lead conversion rates.• Enriched prospect details through manual intervention and research improving lead quality by 25%.• Utilized secondary research and data analysis to validate modelling logic increasing model accuracy by 20%.• Maintained 95% accuracy in lead management activities, updating contact information and documenting the processes to ensure timely delivery.• Collaborated across teams to enhance manual processes and drive automation initiatives using Python, reducing manual workload by 30%.Platforms used: Salesforce, Cornerstone, MLS, Prospect Database (Metics), Atul, Customer360 (C360)
  • Vaco Binary Semantics Llp
    Research Analyst
    Vaco Binary Semantics Llp Apr 2018 - Jun 2019
    Gurgaon, Haryana, India
    • Conducted Secondary Web Research and Analysis for data validation and keyword identification, ensuring 20% improvement in data quality. • Ensured data accuracy by cross-referencing multiple reliable sources resulting in a 25% reduction in errors.• Reviewed peers work for quality assurance, presented summaries, and calculated ratings using Excel, contributing to a 15% improvement in data analysis processes. Also, provided mentorship and training to new team members.• Met client expectations through efficient workflow management, achieving a 90% client satisfaction rate.Platforms used: Thali, Curry

Parul O. Education Details

Frequently Asked Questions about Parul O.

What company does Parul O. work for?

Parul O. works for American Express

What is Parul O.'s role at the current company?

Parul O.'s current role is Project Analyst at American Express.

What schools did Parul O. attend?

Parul O. attended Guru Gobind Singh Indraprastha University, Keshav Mahavidyalaya.

Who are Parul O.'s colleagues?

Parul O.'s colleagues are Barbara Sauri, Mba, Rosalie Chumacero, Andre Luis Ferreira, Brijesh Yadav, Sarita Mohanty, Raffaella Forchino, Martha Sesay.

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