As a former Asst. Manager Front Office at Marriott International, I have gained valuable experience in hotel operations, customer service, and team management. I have successfully handled multiple tasks, such as overseeing the front desk, resolving guest complaints, and ensuring smooth check-in and check-out processes. I have also contributed to increasing guest satisfaction, revenue, and loyalty, thanks to my negotiation, communication, and problem-solving skills.Currently, I am pursuing my MSc in Entrepreneurship and Innovation at Glion Institute of Higher Education, one of the leading hospitality schools in the world. I am passionate about learning new ways to create and deliver innovative solutions for the hospitality industry and beyond. I am also interested in exploring the intersections of hospitality, business, and technology, and how they can enhance customer experiences and outcomes. My goal is to make the world a happier and more creative place, by applying my knowledge, skills, and values to various challenges and opportunities.