Parv Aggarwal Email & Phone Number

Gurugram, Hr, In

India

Gurugram, Haryana, India

Bulle, Fribourg, Switzerland

• Guided over 200 bachelor students through resume writing, interview preparation, and job search techniques resulting in a 20% increase in post-graduation job placements.• Coordinated and facilitated career development workshops to educate students on networking strategies, LinkedIn optimization, and professional branding, increasing student attendance by 30%.• Developed personalized career plans for each student based on individual strengths and aspirations, leading to a 15% increase in student satisfaction rates with career services.

Switzerland

1. Master student representative.2. Event Management for the committee and school.

Switzerland

1. Glion stakeholder management.2. Student life management.

Goa, India

• Developed and implemented new standard operating procedures for managing stakeholder relationships, resulting in a 30% improvement in response time to stakeholder inquiries.• Implemented a comprehensive training program for front office employees, leading to a 20% decrease in customer complaints and a 10% increase in employee retention rates.• Streamlined communication between front office staff and stakeholders, resulting in a 15% increase in customer satisfaction scores within the first quarter of implementation.

Mumbai, Maharashtra, India

• Oversaw the training and development of a team of 10 front office staff members, resulting in a 20% increase in customer satisfaction scores within six months.• Implemented succession planning program that identified and trained internal candidates for key leadership positions, reducing external hiring costs by 30%.• Streamlined front office operations by introducing new software systems, leading to a 15% decrease in check-in/check-out times and improving overall efficiency.

Mumbai, Maharashtra, India

• Spearheaded the rebranding process of a 773-room hotel from Renaissance to Westin, overseeing all aspects of positioning and branding strategy implementation, resulting in a 15% increase in customer satisfaction ratings.• Managed the successful transition of key operational processes during the brand change, including room reservations and check-in procedures, resulting in a seamless guest experience and an overall revenue growth.• Collaborated with senior management to devise and implement innovative strategies aimed at engaging guests and employees across all levels.

Aurangabad, Maharashtra, India

The training was a part of the college curriculum. Exposure was given in the three main department namely Front Office, Food & Beverage and Housekeeping. Apart from these the ancillary departments were also the part of the training.

Msc, Entrepreneurship And Innovation

Ba Hons. (Hotel Management), Hospitality Administration/Management

Ba (Hons), Hospitality Administration/Management