Technical Support Manager
Current• Over 5 years of experience as a Technical Support Manager.• Ability in corporate core competencies including communication, innovation, teamwork and collaboration• Active listening and advocacy skills, and flexibility to support customers’ needs • Strong problem solving and decision making skills • Effective management, communication and interpersonal skills, demonstrated through daily interactions with team members and organizational stakeholders • Efficient, organized, self-starter, offering a meticulous, solutions-focused work• Ability to prioritize tasks, multi-task, analyze issues, and meet critical deadlines• Passionate about working with people and delivering world-class service to the customers• Ability to apply problem solving skills, detail-oriented analysis and effective collaboration with the business required to produce accurate quality analysis/deep-dive project reports under tight timelines• Passionate about targeting the right KPIs, improving performance of the company and the team structure• Proven knowledge of engineering disciplines including mechanical, analogue and digital electronics. • Well-experienced in numerical analysis, research in operations and educational mathematics.
