Report Development: Developed and maintained a range of reports using Crystal Reports, specifically for medical and motor portals. This involved not just designing template layouts but also managing database connections to ensure everything ran smoothly. Crafted detailed SQL queries to support reporting needs, ensuring the data is always accurate. Additionally, produced Excel extraction reports that employees rely on for various operational tasks.Motor Portal Development: Worked on an in-house project using both front-end and back-enddevelopment with React and C#/.NET. Designed and implemented key functionalities like generatingquotations, managing policies, and processing endorsements. Collaborated closely with the team toseamlessly integrate the front-end and back-end components, ensuring a smooth user experience.Database Management: Managed and administered databases, creating or modifying tables, optimizingqueries, and ensuring data integrity was never compromised. Handled the creation and maintenance of user credentials for new and existing employees, making sure everyone had secure access to thesystems.Application Support: Provided timely support for application issues, and helped to resolve any problems employees encountered to keep operations smooth. This often involves troubleshooting and debuggingto identify and fix technical issues efficiently.Additional Responsibilities: Worked closely with cross-functional teams to deliver top-notch softwaresolutions and support. Finding ways to improve processes and have contributed to several continuous improvement initiatives, identifying areas where the company can do better and implementing effectivesolutions

Digital Marketing: Successfully managed and optimized online product listings and sales across various digital platforms such as Instagram, driving increased visibility and revenue.Social Media Management: Developed and curated engaging content for social media platforms,enhancing brand presence and audience interaction.Customer Engagement: Fostered strong relationships with potential customers through diverse channels,enhancing customer satisfaction and loyalty.