Parveen Mactoom

Parveen Mactoom Email and Phone Number

GSA Manager Air India Limited /GSA Manager Sabre IndianOcean Islands & Mozambique/Conseillère des Français de l’Étranger Maurice & Seychelles/Board Member South African Chamber of Commerce Mauritius @ Rogers Aviation
Parveen Mactoom's Location
Moka, Mauritius, Mauritius
About Parveen Mactoom

ProfileHighly skilled professional with 35 years of proven track record, in-depth knowledge and experience in the Aviation and Tourism Industry with a purpose to serve humanity with humility and make a difference in people’s life. Respected for integrity, strong decision-making, leadership, management, public relations and communication skills. Passionate in building bonded long-term relationship with management, peers, staff and diverse clientele. Customer service oriented with ability to provide team-spirit leadership. Independent decision maker, yet inspiring and developing high performing teams. Skilled in communicating and motivating employees to embrace company culture. Represents the company with integrity, loyalty and intelligence. Focused and profit driven. Extremely focused on identifying potential problem areas and formulating and executing competent solutions. Dedicated to maintaining high-quality standards. Recognized as an inspirational achiever. Willing to relocate for the right opportunity. Holder of Dual Nationality- French and Mauritian.Elected as "Conseillère des Français de L'Étranger Maurice -Seychelles " Board Member at the South African Chamber of Commerce in MauritiusCore Competencies*Culturally sensitive and internationally traveled *Respected for integrity*Strong Business Acumen *Organization Capability Building*Efficient problem solving *Strong service orientation *Successful partnership management *Great team player*High level of Operational excellence *Entrepreneurial ability*Sound knowledge of airline products and services *Speaks and writes fluently English and French*Involved in decision making at Management level *Resourceful and knowledgeable about business relationships

Parveen Mactoom's Current Company Details
Rogers Aviation

Rogers Aviation

View
GSA Manager Air India Limited /GSA Manager Sabre IndianOcean Islands & Mozambique/Conseillère des Français de l’Étranger Maurice & Seychelles/Board Member South African Chamber of Commerce Mauritius
Parveen Mactoom Work Experience Details
  • Rogers Aviation
    Gsa Manager Air India Limited
    Rogers Aviation Dec 2024 - Present
    Moka, Mu
  • Rogers Aviation
    Manager Sabre Travel Network Indian Ocean Islands & Mozambique
    Rogers Aviation Mar 2016 - Present
    Moka, Mu
  • Rogers Aviation
    Gsa Manager - Tata Sia Airlines Ltd - Vistara
    Rogers Aviation Aug 2022 - Dec 2024
    Moka, Mu
  • Rogers Aviation
    Gsa Manager - Etihad Airways , Air Seychelles , China Southern Airlines, Sabre Travel Network
    Rogers Aviation Aug 2015 - Feb 2016
    Moka, Mu
  • Rogers Aviation
    Gsa Manager South African Airways
    Rogers Aviation Nov 2012 - Nov 2015
    Moka, Mu
  • Rogers Aviation
    Team Leader Operations -South African Airways
    Rogers Aviation Jan 2007 - Jan 2012
    Moka, Mu
    *Manage the operational and financial activities to include staffing levels, budgets and financial goals.*Plan and develop systems and procedures to improve the operating quality and efficiency of the department.*Analyse and document business processes and problems. Develop solutions to enhance efficiencies.*Coordinate and implement solutions from process analysis.*Coordinate between principle and senior management and ensure requirements of principle are met.*Responsible to meet department productivity and quality goals.*Schedule and conduct department meetings.*Supervise staff in accordance with company policies and procedures.*Participate in interviews, hire new staff and provide employee orientation, coach and provide career development advice to staff.*Establish employee goals and conduct employee performance reviews.*Responsible for staff scheduling to include work assignements, rotations, training, vacations, overtime assignement, back up and shift rotations.*Develop travel consultancy skills and provide ongoing coaching to subordinates and peers.
  • Rogers Aviation
    Supervisor -South African Airways
    Rogers Aviation Jan 1999 - Jan 2007
    Moka, Mu
    *Responsible for the sales and ticketing team as well as the reservations and trade support.*Ensure adherence to company policies and procedures.*Enhance cross-selling opportunities.*Assist staff to resolve complex or out of policy operations problems.*Ongoing training and coaching of new recruits.
  • Rogers Aviation
    Senior Sales And Reservations Officer -South African Airways
    Rogers Aviation Jan 1997 - Jan 1999
    Moka, Mu
    *Provide high quality service to customer.*Assist the Supervisor in adherence to processes.*Improve service delivery.*Engaged in trusted relationship with clients hence focusing in increase of sales, retention of key account customers and achieving sales target.*Assist Supervisor in training and coaching of new recruits.
  • Rogers Aviation
    Sales Officer -South African Airways
    Rogers Aviation Jan 1994 - Jan 1997
    Moka, Mu
    *Attend to clients calling and walking in agency.*Reply to telephone queries and attend visiting clients in a positive manner so as to satisfy client's requirements.*Use appropriate tools and apply tariff principles to quote air fares.*Issue air tickets and other documents such as Miscellaneous Charge Order.*Make every effort to convert encounters with client into reservations and sales.*Promote sales of packages. Advise Customers of visas, insurance and health requirements.*Invoicing and cashing in.
  • Rogers Aviation
    Sales And Reservations Clerk -South African Airways ,Air France ,Air Mauritius
    Rogers Aviation Apr 1989 - Jan 1994
    Moka, Mu
    *Reply to telephone queries.*Use appropriate tools to obtain information and details of airlines.*Book flights, hotels and other services.*Reconfirmation of seats. Proper filing of documents

Parveen Mactoom Education Details

  • University Of Paris I: Panthéon-Sorbonne
    University Of Paris I: Panthéon-Sorbonne
    General
  • Mind Transformations
    Mind Transformations
    Neuro Linguistic Programming
  • Mind Transformations
    Mind Transformations
    Neuro-Linguistic Programming
  • Harvard Business School
    Harvard Business School
    Harvard Management Mentor
  • University Of Paris I: Panthéon-Sorbonne
    University Of Paris I: Panthéon-Sorbonne
    General
  • Iata/Uftaa
    Iata/Uftaa
    General
  • Loreto Convent Port-Louis
    Loreto Convent Port-Louis
    Mathematics

Frequently Asked Questions about Parveen Mactoom

What company does Parveen Mactoom work for?

Parveen Mactoom works for Rogers Aviation

What is Parveen Mactoom's role at the current company?

Parveen Mactoom's current role is GSA Manager Air India Limited /GSA Manager Sabre IndianOcean Islands & Mozambique/Conseillère des Français de l’Étranger Maurice & Seychelles/Board Member South African Chamber of Commerce Mauritius.

What schools did Parveen Mactoom attend?

Parveen Mactoom attended University Of Paris I: Panthéon-Sorbonne, Mind Transformations, Mind Transformations, Harvard Business School, University Of Paris I: Panthéon-Sorbonne, Iata/uftaa, Loreto Convent Port-Louis.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.