• Developed multiple next-generation software products for wide range of public safety customers worldwide driving a team of 100+ engineers in US, Europe, and Asia. Secondary hat of agile and process champion for larger Engineering org of 200+. • Reduced the product release cycle 25% by partnering with product management group to prioritize customer needed features and aligning release plans in collaboration with functional managers. • Reduced engineering partners / subcontractors overhead by 35% by implementing lean Six Sigma while directing daily oversight ensuring timely execution and deliveries. • Implemented program governance and metrics at various levels, guaranteeing tracking and meeting commitments, thereby increasing meet commitments by 80%. • Orchestrated research and evaluation of newer technologies, determining relevant incorporation in Motorola public safety products to benefit public safety industry. • Responded to COVID-19-induced need of communication centers by creating cloud-enabled flagship on-prem products to run in Microsoft Azure cloud in only 9 months. • Reduced customer issue escalation to C-suite by 40% while leading level-4 engineering support team, responding to customer emergencies off-hours.

Transformed six different product development teams from waterfall to agile software development, enabling predictable and quicker release cycles. Guided two mission-critical software development teams manage critical parameters during design and development process for new product introduction of disruptive products in the marketplace.Implemented next-generation suite of products developed on Windows at 3 lighthouse customers. Led technology refresh of flagship product for second largest police agency in the USA. Assessed various test management and automation tools from technical and cost of ownership perspective, selected, helped acquire, and institutionalized for productivity.

Evaluated, selected and supervised offshore development partner / vendor to develop suite of next-generation public safety software product as part of R&D group. Took ex-pat assignment and moved to India for part of duration to meet short go-to-market time need. Built Windows-based product in agreed-upon and allocated budget.

Clients - SCC Communications and Nasdaq

Clients - National Stock Exchange of India Ltd. (NSEIL), and National Association of Securities Dealers (NASD)