Senior Product Support Executive
Current
Mar 2024 - Present
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Parvesh Kumar Email & Phone Number
Product Support @ Loop
at
Loop Subscriptions
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✓ Verified August 2026
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Profile completeness 86%
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Parvesh Kumar is listed as Product Support @ Loop at Loop Subscriptions, based in Gurugram, Haryana, India. AeroLeads shows a matched LinkedIn profile for Parvesh Kumar.
Parvesh Kumar previously worked as Senior Product Support Executive at Loop Subscriptions and Assistant Manager - Implementation at Dotpe. Parvesh Kumar holds Be - Bachelor Of Engineering, Computer Science from Chandigarh University.
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Loop Subscriptions
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Profile bio
About Parvesh Kumar
Parvesh Kumar is a Product Support @ Loop at Loop Subscriptions.
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6 roles
Parvesh Kumar work experience
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Assistant Manager - Implementation
Jul 2023 - Feb 2024
Assistant Manager - Consulting
1. Conduct product presentation & demonstration to merchants.2. Successfully engaged with diverse clients, understanding their unique challenges and requirements.3. Partner with our sales teams to ensure a seamless transition from pre-sales to post-sales activities.
Jan 2023 - Jun 2023
Product Analyst
1. Responsible for end-to-end strategizing of the product vision & the release plan, making sure of the quality of the release & high usability standards.2. Worked closely with UI/UX teams for designs, flows & user journeys, CS teams for customer interviews, and other advisors.3. Worked closely with stakeholders for feedback & feature discussions.4. Gained a deep understanding of users and customers, identified & filled product gaps, & generated new ideas that improve user experience.5. Building process flow diagrams, creating PRDs, & collaborating with the technology teams to create technical diagrams for the product.6. Monitored the launched features & fed the learnings back to the product for enhancements.
May 2022 - Dec 2022
Global Customer Success
1. Working closely with the product/tech team to explore the feasibility of feature requirements and technical enhancement requests.2. Debugging 3P integration issues on log entries /Graylogs/ Postman API/Database.3. Responsible for client end validations of all feature deployments & reported operational blockers for all Limetray products.4. Engaging in strategy discussions with the Account Management & Product team to refine process & operations.
Aug 2021 - May 2022
Customer Success Associate
1. Handle customer operational queries and provide prompt solutions.2. Giving client both technical and non-technical support3. Playing a key role in identifying problem areas and improving SLAs, conducting process related discussions to improve operations.4. Help in improving processes so we always optimize for better customer experience
Sep 2020 - Aug 2021
1 education record
Parvesh Kumar education
FAQ
Frequently asked questions about Parvesh Kumar
Quick answers generated from the profile data available on this page.
What company does Parvesh Kumar work for?
Parvesh Kumar works for Loop Subscriptions.
What is Parvesh Kumar's role at Loop Subscriptions?
Parvesh Kumar is listed as Product Support @ Loop at Loop Subscriptions.
Where is Parvesh Kumar based?
Parvesh Kumar is based in Gurugram, Haryana, India while working with Loop Subscriptions.
What companies has Parvesh Kumar worked for?
Parvesh Kumar has worked for Loop Subscriptions, Dotpe, and Limetray.
How can I contact Parvesh Kumar?
You can use AeroLeads to view verified contact signals for Parvesh Kumar at Loop Subscriptions, including work email, phone, and LinkedIn data when available.
What schools did Parvesh Kumar attend?
Parvesh Kumar holds Be - Bachelor Of Engineering, Computer Science from Chandigarh University.
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