Parvez Alam Email & Phone Number
Who is Parvez Alam? Overview
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Parvez Alam is listed as Senior Technical Architect at Accenture in India, a company with 73269 employees, based in Gautam Buddha Nagar, Uttar Pradesh, India. AeroLeads shows a matched LinkedIn profile for Parvez Alam.
Parvez Alam previously worked as Solutions Architect at Tata Consultancy Services and Senior Software Engineer at Hcl Technologies. Parvez Alam holds Bachelor Of Technology - Btech, Computer Science, A from Motilal Nehru National Institute Of Technology.
Email format at Accenture in India
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About Parvez Alam
I am CCaaS engineer with 13 years’ relevant experience in designing and implementing omnichannel flows.TECHNICAL SKILLS• Genesys Architect Flows• Genesys Data Actions and Integration API• NLU Capabilities (Utterances, Intents and Slots) for Bots• Genesys Digital Voice/Chat Bots• Dialog Engine Bots (Google Dialogflow CX and Amazon Lex)• Salesforce CRM Integration• Genesys Agent Scripting for inbound call detail popup• Amazon Polly TTS and Twilio MFA Integration• Troubleshooting flows with Genesys workspace tools• Node JS, Postman, SQL, Visual C++• Genesys PureConnect tools and ICWS API• Agile development method (Epics, User Stories)
Parvez Alam's current company
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Parvez Alam work experience
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Solutions Architect
- 1 Solution Design and Development:
- Design and develop omnichannel Architect flow for Call, Chat, Messages, Email and Bots
- Design and develop utterances, Intents and Slots for Genesys Digital Bot NLU capabilities
- Design Agents, Flows, Pages and Parameter Forms for Google Dialogflow CX Bot
- Develop dialog engine bots using Google Dialogflow CX and Amazon Lex
- Design and develop inbound call detail pop-up using agent scripting.2. Integration & Customization:
Senior Software Engineer
This project deals about software development of mobile internet gateway. This product is based on multi-service platform that enables operators to optimise network resource utilisation, monetise their assets, and enhance the overall mobile Internet experience.
Senior Software Engineer
This project (Lexware German Client) deals about whole software development of finance management software named Quicken and QuickBasic.
Software Engineer
This project (Airbus German Client) deals about whole software development cycle for A340, A380F (Freighter) and A380 PAX (Passenger) aircrafts that includes requirement analysis, high and low level design, Coding, testing and verification phases.
Parvez Alam education
Frequently asked questions about Parvez Alam
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What company does Parvez Alam work for?
Parvez Alam works for Accenture in India.
What is Parvez Alam's role at Accenture in India?
Parvez Alam is listed as Senior Technical Architect at Accenture in India.
Where is Parvez Alam based?
Parvez Alam is based in Gautam Buddha Nagar, Uttar Pradesh, India while working with Accenture in India.
What companies has Parvez Alam worked for?
Parvez Alam has worked for Accenture In India, Tata Consultancy Services, Hcl Technologies, Nagarro, and Wipro Technologies.
How can I contact Parvez Alam?
You can use AeroLeads to view verified contact signals for Parvez Alam at Accenture in India, including work email, phone, and LinkedIn data when available.
What schools did Parvez Alam attend?
Parvez Alam holds Bachelor Of Technology - Btech, Computer Science, A from Motilal Nehru National Institute Of Technology.
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