Parvin Kumar Email & Phone Number

A highly technical, 5x certified Sr. Salesforce Platform Developer/Consultant with almost 9 years’ experience configuring Salesforce Service, Sales and Experience Clouds. Proven ability to analyze, design and optimize business processes with hands-on experience implementing change, increasing user adoption and driving best practice.Certifications:- Service Cloud Consultant- Data Cloud Consultant- Platform Developer-I- System Administrator- AssociateSalesforce Configurations, Automations and Apex Development :- Automated and manipulated the incoming emails through email-to-case Salesforce standard feature to show email body as comment to the service executives for both Lightning and classic.- Provided the support agents a Lightning component page to send reply to the customers, update the Case fields, link attachments, show recent comments etc.- Developed various business processes, record types, queues, and page layout.- Implemented Application and Component Events in Aura and message channel services in LWC to let components publish and receive payloads.- Implemented Platform events to make transaction asynchronous to prevent hitting Governor Limits.- Managed Salesforce security including roles, profiles, sharing rules, workflows, and groups.- Reports and Dashboards building/customizations.- Developed Apex Triggers, Apex batch, Apex Scheduled Classes, Test classes, Custom Visualforce pages using Custom controllers and Standard Controllers.API and Lightning Components/Web Components:- Developed a lightning web component that leverages ChatGPT-Salesforce and Google bard-Salesforce Integration using REST API.- Saving and Displaying data dynamically.- Salesforce to Jira integration using REST API.- Worked on various implementations using REST, BULK. And Performed data migration and integration Using Data Loader, Import Wizard, and Workbench tool.AppExchange listed Products :- Worked on the Development of Pure Lightning-based AppExchange Product which aimed at empowering the support Agent by providing robust Case Management solutions to improve service and support with Salesforce by enhancing the use of E2C standard feature.- Worked on the development of Salesforce-Jira REST based integration based connector that provides the capability to create, search, edit, delete and sync Jira tickets bi-directionally.Trailhead Expeditioner with 2 x Super badge, 57 x Badges- Apex Specialist Super badge- Lightning Web Components SpecialistOther Skills :- JavaScript, HTML/CSS, Bootstrap, Java and Reactjs basics etc.

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  Senior Salesforce Developer

  Grazitti Interactive

  Feb 2021 - Present - Panchkula, Haryana, In