Pascal Attama Email & Phone Number

Nigeria

• Led a team of network engineers in the migration of the company's on-prem infrastructure to the AWS cloud, ensuring seamless network connectivity and uptime.
• Designed and implemented a new MPLS WAN to replace a legacy Frame-Relay network using GNS3 and Lucid Chart tools, resulting in a 40% reduction in network latency.
• Delivered 25% faster deployments using a CI/CD approach with Jenkins and reduced manual errors by 50% with Terraform & Ansible for infrastructure automation.
• Manages containerized network infrastructures with Ubuntu docker containers and VMware usingSDN architectural model for efficient resource utilization, high availability, and scalability.
• Streamlined and automated routine network tasks using Python and Ansible YAML scripting tools, GIT version control, and improved support with CRM integration increasing efficiency by 20%.
• Enhances network monitoring using SolarWinds, SNMP, and Wireshark tools for faster incident response.

Nigeria

• Proficient in managing popular distros like Ubuntu (Desktop and Server) and CentOS.
• Installed and configured Ubuntu Linux desktops for internal teams and users, resulting in a 10% reduction in support tickets related to desktop issues.
• Maintained software installations and updates using package management tools like ‘apt and yum’ achieving a significant reduction in software compatibility problems.
• We resolved two-thirds of user issues remotely using the Linux command line and system administration tools and automated repetitive tasks using Bash scripting, improving efficiency by 25%.
• Diagnosed, fixed network connectivity issues, and implemented security best practices, including user permission management, SSH, and firewalls to safeguard user data and system uptime.
• Created and managed user accounts securely, ensuring data integrity and access control.

Nigeria

• Reduced network resolution time with Tier-2 support and provided clear, concise technical support to cross-functional teams via email, phone, or in-person, resolving one-third of issues on first contact.
• Utilized server and desktop remote access tools such as TeamViewer, Anydesk, and the SSH protocol to provide technical support solutions to cross-functional teams and end-users.
• Increased network efficiency by 15% through regular audits and optimization.
• Automated ticket creation and updates with cross-functional teams via Zendesk CRM to improve internal system integration and reduce customer churn by implementing automated workflows.
• Diagnosed, fixed network connectivity issues, and implemented security best practices, access controls, and firewalls to safeguard user data and system uptime.
• Enhanced efficient communication and project accuracy by 5% through a clear requirement definition.

Nigeria

Nigeria

• Designed & implemented scalable L1 and L2 network infrastructures with devices like routers and switches using the TCP/IP and OSPF routing protocols.
• Configured VLANs, STP/RSTP, and security policies for secure network segmentation.
• Led Southeast region network infrastructure rollout with IP MPLS, boosting performance by 20%.
• Reduced network resolution time by 20% with Tier-2 support & led Enterprise Network service deployments for MTN and delivered successful network expansions & upgrades on schedule.
• Enhanced client communication & project accuracy by 5% through clear requirement definition.
• Conducted thorough pre-implementation analysis and TSS Network Survey with Pathloss and Google Earth Pro for accurate planning. IP Network and Subnetting

Nigeria

• Implemented network design and support systems using Cisco, Huawei, and Mikrotik routers, L2 & L3 switches, Linux/Windows servers, server-room racking system setup, and configuration for both WAN & LAN network.
• Implemented and troubleshooted various PMP, PTP & ZFS base station infrastructures and CPEs for the deployment of Enterprise Network Solutions (IP Connect, Lease Circuit (VPN), Leased-line, Internet and E1 PRI/Direct.
• E1 routing over SDH, SPDH, and PDH BTS sites using the IP MPLS routing protocol.
• Migration of E1-PRI VOIP services to Packet-based VOIP services using ETX-RAD media converter and Mi-top device through last-mile optical fiber and Microwave equipment.
• Packet switching over Packet link/IPRAN radios (Cambridge, Ericsson, and Huawei).
• Implemented and integrates Last mile Optical fiber pick-up with Enterprise Routers and Media Converters for the deployment of Enterprise Network Solutions to end customers.