• Led a team of network engineers in the migration of the company's on-prem infrastructure to the AWS cloud, ensuring seamless network connectivity and uptime.• Designed and implemented a new MPLS WAN to replace a legacy Frame-Relay network using GNS3 and Lucid Chart tools, resulting in a 40% reduction in network latency.• Delivered 25% faster deployments using a CI/CD approach with Jenkins and reduced manual errors by 50% with Terraform & Ansible for infrastructure automation.• Manages containerized network infrastructures with Ubuntu docker containers and VMware usingSDN architectural model for efficient resource utilization, high availability, and scalability.• Streamlined and automated routine network tasks using Python and Ansible YAML scripting tools, GIT version control, and improved support with CRM integration increasing efficiency by 20%.• Enhances network monitoring using SolarWinds, SNMP, and Wireshark tools for faster incident response.• Collaborate to reduce security incidents and implement network best practices and security protocols for robust operations.• Enhances network performance and quality assurance testing, adhering to HSE standards while documenting network knowledge for training and knowledge sharing.• Provides technical leadership and mentorship to junior network engineers, fostering their professional development.

• Proficient in managing popular distros like Ubuntu (Desktop and Server) and CentOS.• Installed and configured Ubuntu Linux desktops for internal teams and users, resulting in a 10% reduction in support tickets related to desktop issues.• Maintained software installations and updates using package management tools like ‘apt and yum’ achieving a significant reduction in software compatibility problems.• We resolved two-thirds of user issues remotely using the Linux command line and system administration tools and automated repetitive tasks using Bash scripting, improving efficiency by 25%.• Diagnosed, fixed network connectivity issues, and implemented security best practices, including user permission management, SSH, and firewalls to safeguard user data and system uptime.• Created and managed user accounts securely, ensuring data integrity and access control.• Provided clear and concise technical support to users via email, phone, or in-person, resolving one-third of issues on first contact.• Automated ticket creation and updates with cross-functional teams via Zendesk CRM, improving internal system integration and reducing customer churn by implementing automated Zendesk workflows.• Documented troubleshooting steps and solutions in a knowledge base, reducing support time for future users.

• Reduced network resolution time with Tier-2 support and provided clear, concise technical support to cross-functional teams via email, phone, or in-person, resolving one-third of issues on first contact. • Utilized server and desktop remote access tools such as TeamViewer, Anydesk, and the SSH protocol to provide technical support solutions to cross-functional teams and end-users.• Increased network efficiency by 15% through regular audits and optimization. • Automated ticket creation and updates with cross-functional teams via Zendesk CRM to improve internal system integration and reduce customer churn by implementing automated workflows.• Diagnosed, fixed network connectivity issues, and implemented security best practices, access controls, and firewalls to safeguard user data and system uptime. • Enhanced efficient communication and project accuracy by 5% through a clear requirement definition. • Collaborated and provided input on departmental processes and new initiatives. • Documented troubleshooting steps and solutions in a knowledge base, reducing support time for future users.

• Designed & implemented scalable L1 and L2 network infrastructures with devices like routers and switches using the TCP/IP and OSPF routing protocols.• Configured VLANs, STP/RSTP, and security policies for secure network segmentation.• Led Southeast region network infrastructure rollout with IP MPLS, boosting performance by 20%. • Reduced network resolution time by 20% with Tier-2 support & led Enterprise Network service deployments for MTN and delivered successful network expansions & upgrades on schedule. • Enhanced client communication & project accuracy by 5% through clear requirement definition.• Conducted thorough pre-implementation analysis and TSS Network Survey with Pathloss and Google Earth Pro for accurate planning. IP Network and Subnetting• Collaborated on network performance & quality assurance testing, adhering to HSE standards while documenting network knowledge for training & knowledge sharing.

▪ Implemented network design and support systems using Cisco, Huawei, and Mikrotik routers, L2 & L3 switches, Linux/Windows servers, server-room racking system setup, and configuration for both WAN & LAN network infrastructure.▪ Implemented and troubleshooted various PMP, PTP & ZFS base station infrastructures and CPEs for the deployment of Enterprise Network Solutions (IP Connect, Lease Circuit (VPN), Leased-line, Internet and E1 PRI/Direct Connect) services for MTN, Airtel and Vodacom ISPs using the IP MPLS routing protocol.▪ E1 routing over SDH, SPDH, and PDH BTS sites using the IP MPLS routing protocol.▪ Migration of E1-PRI VOIP services to Packet-based VOIP services using ETX-RAD media converter and Mi-top device through last-mile optical fiber and Microwave equipment.▪ Packet switching over Packet link/IPRAN radios (Cambridge, Ericsson, and Huawei).▪ Implemented and integrates Last mile Optical fiber pick-up with Enterprise Routers and Media Converters for the deployment of Enterprise Network Solutions to end customers.▪ Implemented network best practices to provide optimal solutions and network security with a solid understanding of network services and protocols such as TCP/IP, OSPF, and EIGRP.