Field Service Representative Manager
CurrentEnsure permanent onsite engineering support and representation of Airbus customer services at Airline base.Assist the airline in maintaining reliable and economic operations.Advise Airline’s technical personnel on trouble shooting, maintenance and repair work, procedures for maintenance programs and Ground Support Equipment, modification embodiment, Spareparts handling and collects operational data.Ensure that operator’s needs are correctly met by Airbus’ resources, that the flow of information between Airbus and the operator is optimal.Develop good personal and technical relations with operator.2022/... - London - easyJet- Field Service Representative ManagerSupport of A320 operations2016/2022 - Kuala Lumpur - AirAsia - Field Service Representative ManagerSupport of A320 and A330 operations2011/2016 - Sydney - Qantas Airways - Senior Field Service RepresentativeSupport of A380 operations Highlight : Managed and achieved the Fault & Work Management project.A process supported by an application ensuring full control over the feet repeat defects.2006/2011 - Singapore - Singapore Airlines - Senior Field Service RepresentativePreparation and support of the A380 entry into service Highlight : Obtained an Award for Excellence for developing the PFR converter. An application developed to support the Meet & Greet activity during the A380 Entry Into Service.2004/2006 - London - Virgin Atlantic - Field Service RepresentativeSupport of A340-600 operations Highlight: Participated in the improvement of the A340-600 Operational Reliability by managing repeat defects
