►SENIOR SALES MAINTENANCE REVENUE MANAGER ( 2007->2010 AXWAY)-Management of french and international directand indirect customers (12 M €)- Management of different processes from the Purchase order to the Billing and Payment terms- Forecasting- Management of Customer issues with different department ( legal , Sales , Support)- Public Sector Administration ( invitation for tender )- Customers face to face.- Database Management (CRM, Accouting, Support )- Management of 2 persons ( Assistant and bill collector )► SALES RENEWAL MANAGER SOUTHERN EUROPE(1999->2006 COGNOS)- Administer important sales deals for Support Renewal Contracts,- Successfully monitor and achieve the monthly and quarterly - Control of forecast accuracy according to the plan- Define Renewal Policies with the European team- Resolve issues and conflicts to assure client payment (DSO) .-collaborate in the launch of Sarbanes Oxley policies- Supervise coordination with the support teams (hot line, Product releases)- Personalize contracts based on customer requirements ( global contracts , public sector contracts incooperation with the legal dept)- Keep the Sales team informed about Customer Accounts( existing licenses, segmentation…) Identifiedadd-on Projects ( licenses, training, consulting.. )- Manage existing client base (Oracle, Onyx…)- Management of 2 Persons ( 1 sales+ 1 PA)► BUSINESS DEVELOPPER (1998-1999 COGNOSFRANCE & CALL PARTNER)-Identified Business Intelligence projects for Large Accounts► INSIDE SALES AND DIRECT MARKETING (1997-1998 ANDYNE) - Client Prospect Development- Setting up sales events for customers and partners- Partner Management for Software License Sale► SEDENTARY SALES REP (1996-1997/ OPTEAMAN Recruitment and Training) ►INSIDE SALES AND MARKETING (1990->1996/ ADP- GSI) ►English Fluent►German Good Working KnowledgeSpecialties: SALES SUPPORT REVENUE IN IT.FLUENT IN ENGLISH.