Head Of The Enterprise Service Desk
CurrentResponsible for the global 24x5 helpdesk for all employees with the focus on IT support.
Jun 2022 - Present
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Pascal Gerber Email & Phone Number
Head of the Enterprise Service Desk
at
Interactive Brokers
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✓ Verified Jul 2026
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Profile completeness 100%
Current company
Role
Head of the Enterprise Service Desk
Location
Zug, Switzerland
Company size
Who is Pascal Gerber? Overview
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Quick answer
Pascal Gerber is listed as Head of the Enterprise Service Desk at Interactive Brokers, a with 1627 employees, based in Zug, Switzerland. AeroLeads shows a matched LinkedIn profile for Pascal Gerber.
Pascal Gerber previously worked as Team Leader Operations at Interactive Brokers and Business Analyst and Trading Operations Specialist at Interactive Brokers. Pascal Gerber holds Efz, It System Engineering from Wirtschaftsinformatikschule Schweiz Wiss.
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Profile bio
About Pascal Gerber
Pascal Gerber is a Head of the Enterprise Service Desk at Interactive Brokers. He possess expertise in requirements engineering, support, linux, operations, coordinator and 22 more skills.
Listed skills include Requirements Engineering, Support, Linux, Operations, and 23 others.
Current workplace
Pascal Gerber's current company
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Interactive Brokers
5 roles
Pascal Gerber work experience
A career timeline built from the work history available for this profile.
Team Leader Operations
Team Lead during European Business hours for the team responsible for the overall integrity of the Europe, US & Asia brokerage system. Responsible for Incident Management of trading related processes, trading support for Client Services with the focus on order life cycle, algorithms, margin calculations and data processing monitoring.
Mar 2019 - Jun 2022
Business Analyst And Trading Operations Specialist
Business Analysis and Requirements Engineering for new projects (created and implemented new tools to improve existing workflows and reduce the overall time required for daily tasks performed by the operations group)Working on projects related to trading & FIX configuration changes with BanksDocumentation of own projects
Jan 2015 - Mar 2019
Trading Operations Specialist
Part of the Technical Operations group which is responsible for the overall integrity of the Europe, US & Asia brokerage system and development of monitoring tools & automated processing using Perl, PHP etc.- collaboration with developers to improve existing brokerage configurations & processes. - development of new monitoring tools & automated processing using Perl, shell script and web technologies- support for customer service, trading and other in-house operations groups (trading support)- problem reporting and documentation- primary escalation point and coordinator (all issues)
Apr 2011 - Jan 2015
Unix Infrastructure Support (Contract)
FICC Operating, Unix Support: Sustenance of the Trading Systems (Solaris/Red Hat), coordination of support actions for CH/USA/UK, handling, assisting and dispatching Breakfix operations, wirting BASH-Scripts, reblancing clusters, monitoring Production and Development, helping developing new Alerts & more.
Aug 2009 - Apr 2011
Team & coworkers
Colleagues at Interactive Brokers
Other employees you can reach at interactivebrokers.com. View company contacts for 1627 employees →
CM
Chloe Moore
Colleague at Interactive BrokersLouisville Metropolitan Area, United States
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GM
Gonzalo Medrano
Colleague at Interactive BrokersGreater Buenos Aires, Argentina
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CJ
Chetna Jhuria
Colleague at Interactive BrokersMumbai, Maharashtra, India
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TH
Trinity Hall
Colleague at Interactive BrokersCanada
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HK
Hoi Ki Cheung
Colleague at Interactive BrokersHong Kong Sar, Hong Kong
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JV
Jacob Vytiagailovski
Colleague at Interactive BrokersEstonia
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OT
Oybek Turaev
Colleague at Interactive BrokersUzbekistan
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HS
Hasith Sai Guntha
Colleague at Interactive BrokersHyderabad, Telangana, India
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TT
Taltson Theethayil
Colleague at Interactive BrokersMumbai, Maharashtra, India
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YB
Yash Bafna
Colleague at Interactive BrokersSan Diego, California, United States
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Chloe Moore
Colleague at Interactive BrokersLouisville Metropolitan Area, United States
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GM
Gonzalo Medrano
Colleague at Interactive BrokersGreater Buenos Aires, Argentina
View →
CJ
Chetna Jhuria
Colleague at Interactive BrokersMumbai, Maharashtra, India
View →
TH
Trinity Hall
Colleague at Interactive BrokersCanada
View →
HK
Hoi Ki Cheung
Colleague at Interactive BrokersHong Kong Sar, Hong Kong
View →
JV
Jacob Vytiagailovski
Colleague at Interactive BrokersEstonia
View →
OT
Oybek Turaev
Colleague at Interactive BrokersUzbekistan
View →
HS
Hasith Sai Guntha
Colleague at Interactive BrokersHyderabad, Telangana, India
View →
TT
Taltson Theethayil
Colleague at Interactive BrokersMumbai, Maharashtra, India
View →
YB
Yash Bafna
Colleague at Interactive BrokersSan Diego, California, United States
View →
1 education record
Pascal Gerber education
-
Wirtschaftsinformatikschule Schweiz Wiss
FAQ
Frequently asked questions about Pascal Gerber
Quick answers generated from the profile data available on this page.
What company does Pascal Gerber work for?
Pascal Gerber works for Interactive Brokers.
What is Pascal Gerber's role at Interactive Brokers?
Pascal Gerber is listed as Head of the Enterprise Service Desk at Interactive Brokers.
Where is Pascal Gerber based?
Pascal Gerber is based in Zug, Switzerland while working with Interactive Brokers.
What companies has Pascal Gerber worked for?
Pascal Gerber has worked for Interactive Brokers and Ubs.
Who are Pascal Gerber's colleagues at Interactive Brokers?
Pascal Gerber's colleagues at Interactive Brokers include Chloe Moore, Gonzalo Medrano, Chetna Jhuria, Trinity Hall, and Hoi Ki Cheung.
How can I contact Pascal Gerber?
You can use AeroLeads to view verified contact signals for Pascal Gerber at Interactive Brokers, including work email, phone, and LinkedIn data when available.
What schools did Pascal Gerber attend?
Pascal Gerber holds Efz, It System Engineering from Wirtschaftsinformatikschule Schweiz Wiss.
What skills is Pascal Gerber known for?
Pascal Gerber is listed with skills including Requirements Engineering, Support, Linux, Operations, Coordinator, Trading Support, Perl, and Finance.
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