Information Technology Application Analyst
CurrentCenterLight Healthcare is the leading non-profit PACE (Programs of All-inclusive Care for the Elderly) long-term care company on the East Coast. Taking pride in creating an "ease-of-care" approach for our participants, CenterLight is leading as the one-stop shop for seniors to receive tailored medical care, social support, activities, and therapies, all while safely staying able and willing to make informed choices related to personal care within their communities for as long as possible. Their diverse in-house specialists are dedicated to professional service, and communicating with home support(s) to provide complete care.My work centers around keeping the proprietary EMR software accessible to our clinical staff, including efficacy control, process re-engineering, update management, internal audits, and user interface. Supporting staff to navigate in-house and third-party software increases awareness about the overall user interface, putting an emphasis on company workflow thru post-education while troubleshooting.