Pascal Jacob Email & Phone Number

SKILLS:Sales: Relationship building by phone and in person; Suggestive, Consultative, Up selling and Cross selling; Thorough knowledge of the product; Ability to create descriptions that generate customer interest; Able to explain options for upgrades to increase sales dollars; Customer Service: Answer high volume of customer queries via email or multiple phone lines; Eclectic knowledge of Customer Service technique; Create and maintain rapport with customers to ensure satisfaction in any special circumstances; Ability to contain volatile situations; Motivated by customer contentment and retention; Calm demeanor and pleasant speaking voice; Proven performance under time sensitive circumstances; Positive and friendly attitudeAdministrative: Ability to multitask in a high volume environment; Knowledge of Windows based systems and CRM including command of Word, Excel, Outlook and SalesforceOften touted as the best employee to fill the supervisory position at Harman, resulting in promotion to a position created for me; promoted to supervisor in 6 months at Bosley Medical, known as the best ‘inside sales guy’ at Richardson leading to a promotion to outside sales, first employee to book over $100K in their 3rd month at Master; quickly advanced from salesperson for California to Account Manager for all domestic sales at Ascend and growing Café Rio Sales to the highest in their history with over 25% growth year over year of a $2.5M Territory. I consistently provide service that has earned many accolades from vendors, dealers, representatives and customers. It is not unusual for customers to ask for me by name and refuse the help of others. I grew the business through new opportunities every year of my employment with Café Rio, Ascend and Richardson Electronics.Through my years of committed service to my employers I have acquired a tactful approach for any situation. I am a dedicated and reliable employee and I believe in complete customer satisfaction.

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  Salt Lake Community College

  General Studies