Pascal Naidoo Email & Phone Number

Durban, Kzn, Za

Durban, Kzn, Za

South Africa

South Africa

Project Management and Events

Durban, Kwazulu-Natal, South Africa

• Scheduling appointments• Scheduling staff shifts• Purchasing of supplies for the office• Managing service providers• Assisting clients with quotes and/or invoices• Managing staff• Managing/Coordinating events• Stock control

Durban, Kwazulu-Natal, South Africa

Transcribed meeting recordings into a written transcription. Transcribed interviews into a dialogue transcription. Compiled minutes based on the transcriptions. Distributed minutes to interested and involved parties

Durban, Kwazulu-Natal, South Africa

Provided administrative support to the managing director. ( duties included: scheduling; filing of administrative documents, portfolios of evidence, and compliance information; compiling of quotations and invoices for prospective and existing clients; complied minutes for internal workshops and meetings; followed up on learner progress)

Durban, Kwazulu-Natal, South Africa

Cold-called approximately 60 new and existing clients per day. Promoted short-term insurance policies. Upgraded existing short-term insurance policies. Completed training on internal procedures. Ensured all correspondence and policy documents were provided to the client. Trained 3 incoming sales consultants on new product information

Durban, Kwazulu-Natal, South Africa

Facilitated a range of non-accredited training courses, including but not limited to, customercare, Microsoft Excel, product sales, call centre skills, and business communication. Completed administrative documents. Implemented processes to ensure lifelong learning

Durban, Kwazulu-Natal, South Africa

Assisted clients, brokers and third parties with information, amendments, and claims oninsurance policies, such as policies pertaining to life, disability, and severe illness. Provided all necessary documents allowing clients to claim insurance benefits. Assisted the correspondence team with incoming emails and SMSs from clients. Advised 5 new employees on the organisation’s orientation process. Designed and developed a learner guide on the correspondence policies and procedures.… Show more Assisted clients, brokers and third parties with information, amendments, and claims oninsurance policies, such as policies pertaining to life, disability, and severe illness. Provided all necessary documents allowing clients to claim insurance benefits. Assisted the correspondence team with incoming emails and SMSs from clients. Advised 5 new employees on the organisation’s orientation process. Designed and developed a learner guide on the correspondence policies and procedures. Trained 2 interns on the correspondence policies and procedures. Assisted the financial department with logging additional and new debits for new and existingclients. Provided administrative support to clients on upgrades and adjustments on their policies Show less