Pascal Ramen Email & Phone Number

Mauritius

Port Louis, Mauritius

Maintaining and developing strong long-term relationship across a portfolio of high-net-worth clients. Providing appropriate service level and achieving assigned targets in view of growing Private Banking segment business brand value.Key Responsibilities• Assist Private Bankers in managing the relationship of an assigned portfolio of high net worth clients, through marketing and promoting MCB’s products and services.• Assist Private Bankers in proposing the most appropriate Financial/Investment solutions to sustain business growth and managing the profitability of the portfolio.• Provide high quality and timely service to customers on a daily basis and ensuring complete satisfaction.• Handling customer complaints promptly and effectively• Comply to all relevant rules and regulations in order to minimize financial loss and protect the reputation of the bank.

Mauritius

Customer facing role; providing a range of banking and advisory services for High-Net-Worth customers.Key Responsibilities• Dealing with a large number of foreign customers on a daily basis and ensuring complete satisfaction.• Processing transactions such as withdrawals, transfers and foreign exchange.• Handling customer enquiries and referring customers to bank specialists.• Handling customer complaints promptly and effectively• Managing customer details database and making amendments upon customer’s request.

Mauritius

Key Responsibilities• Assess and make decisions about customer’s credit card applications using a range of criteria including purpose of application, credit viability and customer payment history.• Determine the credit worthiness of people or companies applying for credit cards.

Mauritius

Key Responsibilities• Answer incoming calls and respond to customer’s emails• Management of customer complaints• Management of lost cards and respond to cards related queries• Provide information on the bank’s products and services to customers

Mauritius

Key Responsibilities• Handling customer’s financial transactions like deposits, withdrawals etc• Promote the bank's products and services• Balancing tills and ATMs• Response to client’s queries and deal with complaints.

Mauritius

Key Responsibilities• Handling customer’s financial transactions like deposits, withdrawals etc• Promote the bank's products and services• Balancing tills and ATMs• Response to client’s queries and deal with complaints.

Mauritius

Key Responsibilities• Welcome guests as they arrive at the hotel• Checking guests in and out, issuing keys• Taking reservations by telephone or email• Provide guests with information, answer their queries and deal with complaints.

Mauritius

Key Responsibilities• Welcome guests as they arrive at the hotel• Checking guests in and out, issuing keys• Taking reservations by telephone or email• Provide guests with information, answer their queries and deal with complaints.

Economics Finance And Banking, Bank, First Grade

Professional Diploma In Financial Services Management, Banking And Financial Support Services, Merit