Commercial Product Support Specialist - Access Control
CurrentSupport Sales Engineers worldwide with technical and commercial pre-sales questions.Collaborate closely with Sales, Support, R&D, Technical Documentation and Training.
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@genetec.com
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Pascal Roose is listed as Commercial Product Support Specialist Access Control at Genetec, a company with 1358 employees, based in Sainte-Marthe-sur-le-Lac, Quebec, Canada. AeroLeads shows a work email signal at genetec.com and a matched LinkedIn profile for Pascal Roose.
Pascal Roose previously worked as Commercial Product Support Specialist - Access Control at Genetec and Software Tester, R&D at Genetec. Pascal Roose holds Bachelor Degree, Electronics And Telecommunications from Higher Technical Institute, Ostend Belgium.
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Trilingual Professional with experience in security software and hardware across multiple technologies.Competencies include problem-solving, strong analytical skills and a solid understanding of IP access control, IP video and intrusion technologies. A highly detail-oriented and adaptable individual with the discipline and ability to focus on a task at hand with minimal supervision.In possession of Canadian and European Union citizenship.
Listed skills include Troubleshooting, Security, Testing, Technical Support, and 15 others.
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A career timeline built from the work history available for this profile.
Montreal, Canada Area
Support Sales Engineers worldwide with technical and commercial pre-sales questions.Collaborate closely with Sales, Support, R&D, Technical Documentation and Training.
Montreal, Quebec, Canada
Validation of new access control features, integrations, firmware and bug fixes.Review or creation of specifications, documentation and knowledge transfer sessions.Assist Support with troubleshooting technical problems.
Montreal, Quebec, Canada
Quality assurance of Genetec's Synergis IP access control in an Agile environment, using controllers and interfaces from Mercury, HID, Assa Abloy, Allegion, STid, Axis, Keri and others.
Montreal, Canada Area
Troubleshooting of IP-based camera surveillance and access control security applications.Document all customer issues in the Genetec trouble ticket system and ensure timely resolution.Write technical documentation (KB’s, FAQ’s) and submit feature requests.
Montreal, Canada Area
Provided installation and programming support to integrators.Performed product operation tests for Quality Control.Worked closely with the Communications Department to create, proof-read and improve technical manuals.Trained distributors and integrators on new products.Assisted with on-site installations of security, access and automation systems.
Montreal, Canada Area
Provided installation and programming telephone support to installers.Created a monthly product report that facilitates tracking of new product releases.
Montreal, Canada Area
Planned and problem solved day-to-day HP-UNIX mainframe operations.Implemented replacement of microfiches which resulted in an annual saving of $30,000.Completed and presented mainframe decommissioning audit reports.Provided 24/7 operations on-call support.
Montreal, Canada Area
Scheduled nightly batch processing and solved production problems.Simplified mainframe production process, which reduced the operator training time by half.Maintained more than 600 documented mainframe-operating instructions.
Bruges Area, Belgium
Provided second level hardware and software support to more than 200 end-users.Trained staff on how to use new software.Performed operations improvement audit on location in Montreal.
Bruges Area, Belgium
Started batch programs in shift routine and printed various report forms.
Other employees you can reach at genetec.com. View company contacts for 1358 employees →
Pascal Bélanger
Colleague at Genetec
Vaudreuil-Dorion, Quebec, Canada, Canada
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Aldo Amato
Colleague at Genetec
Canada, Canada
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Bertrand Gaymard
Colleague at Genetec
Greater Marseille Metropolitan Area, France
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Erfan Momeni
Colleague at Genetec
Greater Montreal Metropolitan Area, Canada
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HP
Hitesh Preet
Colleague at Genetec
Greater Montreal Metropolitan Area, Canada
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JT
Julie Theoret
Colleague at Genetec
Mirabel, Quebec, Canada, Canada
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Brecht Bocket
Colleague at Genetec
Kortemark, Flemish Region, Belgium, Belgium
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Abby-Jo Belanger
Colleague at Genetec
Montreal, Quebec, Canada, Canada
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AR
Aditya Raja
Colleague at Genetec
Greater Sydney Area, Australia
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AY
Alex Ye
Colleague at Genetec
Greater Montreal Metropolitan Area, Canada
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Pascal Roose works for Genetec.
Pascal Roose is listed as Commercial Product Support Specialist Access Control at Genetec.
AeroLeads has found 1 work email signal at @genetec.com for Pascal Roose at Genetec.
Pascal Roose is based in Sainte-Marthe-sur-le-Lac, Quebec, Canada while working with Genetec.
Pascal Roose has worked for Genetec, Paradox Security Systems, and Cp Ships (Canada) Agencies Limited.
Pascal Roose's colleagues at Genetec include Pascal Bélanger, Aldo Amato, Bertrand Gaymard, Erfan Momeni, and Hitesh Preet.
You can use AeroLeads to view verified contact signals for Pascal Roose at Genetec, including work email, phone, and LinkedIn data when available.
Pascal Roose holds Bachelor Degree, Electronics And Telecommunications from Higher Technical Institute, Ostend Belgium.
Pascal Roose is listed with skills including Troubleshooting, Security, Testing, Technical Support, Access Control, Ip, Integration, and Electronics.
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