Pascal Scherer Email & Phone Number

Biel/Bienne, Be, Ch

Lyss, Bern, Switzerland

Head of Sales and MarketingSpecialized Responsibilities / Leadership Tasks: - Lead sales projects, coordinating internal and external teams. - Develop and execute market strategy, market expansion, and sales objectives. - Responsible for sales promotion and customer acquisition in the assigned market. - Accountable for creating and initiating measures (sales promotion) to meet sales budget targets in the assigned market. - Prepare quotations involving technical departments and edit technical and commercial correspondence. - Manage technical and commercial sales negotiations until order placement and confirmation. - Provide order instructions to internal departments. - Project management for machinery sold. - Organize, prepare, and conduct customer visits; accompany machine acceptance and customer training on-site or at our facility. - Active Customer Relationship Management: Maintain existing customer contacts and personally support key clients. - Utilize referral marketing through long-term satisfied customers who trust us. - Contribute to organizing and participating in trade shows. - Product management: Product and process development. - Collaborate on continuous improvement initiatives. - Assist with ongoing projects.Marketing Responsibility: - Oversee and drive the Marketing department's efforts to align with sales goals and overall company objectives.

Biel/Bienne

Sales:• Lead CK business development strategy in the designated territories in coordination with local teams• Define business plans and set goals for the team • Assess and develop “omni channel” distribution to increase brand penetration and awareness in all markets• Travel extensively to conduct in depth market reviews and market visits with local teams • Define and monitor the product range and the replenishment policy based on sell-in / sell-out figures and market typology• Define and monitor pricing in the dedicated market• Develop new business opportunities offline and online through retail and wholesale channelsMarketing:• Support local teams in planning and implementing sales and marketing activities in coordination with HQ team • Check and approve marketing plans• Ensure that visual merchandising guidelines are strictly implemented at POS level• Train local teamsMiscellaneous:• Follow-up of the P&L in collaboration with the brand manager and propose actions to improve the bottom line• Optimize stock level and put in place corrective actions• Evaluate local team structure efficiency and propose improvement solutions

Biel/Bienne

Leading 3 Teams, Responsible for Customer Service Worldwide- In charge of watchmakers workshop, customer service stock and OPC - Creating and implementing HQ guidelines worldwide- Project Management – SSPD / Extranet / Modular Service System- Responsible for internal training - Profit / Loss responsibility- Defining international pricing strategies for service and spare parts - Supervising of turnaround times internally and worldwide

Biel/Bienne

Responsible for the Watchmaker Workshop- In charge of in-house watch services for Europe- Responsible for the assembly of prototypes and novelty products- Optimization of service procedures- Implementation of customer service QC

St. Imier

Training Watchmakers in China, USA and Canada- Responsible for the evaluation of customer service centers- Creating technical documentation for training support- Organizing museum tours for internal and external visitors- Evaluation of SSPD service partners in Switzerland

St. Imier

Sydney Und Umgebung, Australien

Grenchen, Solothurn, Switzerland