Pascal Van Der Gracht Email & Phone Number

Singapore

Singapore

Singapore

Tokyo Area, Japan

Chief project manager I'm responsible to coordinate the overall definition of new solutions and processes in the after market area and manager the implementation within the Japanese retail organization.

Tokyo, Japan

Implementation of standard processes and solution in Japan Sales focus on bring one standard way of working in the retail organization on the level of Sales to Order - Delivery to Repurchase - Finance - Master Data Management and Purchasing.My role is mainly focusing on coordination the overall implementation and supporting project organization in.

Brussels Area, Belgium

Collaboration with both internal customers and dealers to reengineer commercial processes given the implementation of the new commercial systems from the generation of new innovative idea supported with clear documentation and change management activitiesDefine recommendations of changes to the dealer business model based on technology opportunities in the.

Jan 2005 Volvo CE Europe took over the distribution in the Italian Market. In the initial phase I was combining the start up of our dealer and coordination of technical and operational activities for our distribution in EUS (France, Spain, Portugal, Italy and Greece). From Jan 2006 I was full time responsible for the ICT operational activity of Volvo CE.

Main contact for ICT related subject with the dealer networks in Spain – Portugal – France – Italy and GreeceDelivery of technical consultancy to our European dealer networkCommunication of European ICT strategy to ICT Managers in our sales distribution networkCRM coordinator of region Europe sales organization

Delivering onsite End user support on the level of SW and HW supporting Windows – Microsoft and business related application, Network Monitoring and being main technical contact for migration project from Windows 2000 to Windows XP supported by new server infrastructure and data backup structure.

Owner and Start-up of companyTarget areas of Company:Development of websites and applications Marketing of small companiesDevelopment of publicity materialTechnical training Database development in Microsoft Access and VBConsulting activities in IT-, Telecom and Internet sectorMain Activities:Installation of computer networksInstallation of Web server.

As Product Manager ADSL and Bandwith on Demand technologies I had the responsible for the product planning and supporting the implementation, including: gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, sales, marketing.Main activities:Define the product strategy and roadmap.

Responsible for the definition and implementation of new SW releases + related supporting and service platforms for public telephone exchanges (Alcatel S12) in the Belgium market.Main activities:Requirement managementSupporting engineering in the development and testing phase of the product.Sales support.Perform product demo to customers.Leading visibility.

Advance Project Management

Industrieel Ingenieur, Electronics

Education record