- A part-time consultant for this dynamic company. - No longer part of the management team, but consulting directly with the COO and operations team as necessary.- Offering expertise for focused tasks.- Project coordination, assisting with concepts, editing and compiling the quarterly Digital Magazine.- Part of the social media, website and SEO teams working with our outsourced agencies.- More focus back to general website and online form updates.- Assisting with general business processes and projects.

- Remained in the management team and the more recently formed operations team at TRA, with the same job roles - see 2019-July 2023. Continued to manage the whole 'year-end'/annual renewal processes crucial to the insurance industry. However, this new role meant less focus on the tech side, and more on the digital operations side. Started to assist in managing the new Digital Magazine.

- Promoted to become part of the management team at TRA.- Assisted the COO on various special projects.- Implemented new insurance products in partnership with big brands, to be systemised from A-Z (product design, pricing, docs & comms, tech-integration, online applications, portals, processes, telephony etc.) and got them to the market.- Continued to manage and assist with updates on the TRA Assist mobile app, general marketing processes, website updates, SEO integrations and social media checks.- Managed, coordinated and worked as the head of the whole 'year-end' process running from June-December of each year for the premiums and benefits renewals processes, a key function of the health insurance industry.

Working within the marketing department of this dynamic insurance company. Working alongside the head of marketing and distribution. Job roles include: organisational development; sales and communications; new business development and maintenance; broker service relations for new and existing business; broker, corporate and internal staff training; product design and development; events planning and coordination; marketing design (strategy and campaign implementation); copywriting; proofreading; overall design coordination; project management; website content writing and oversee; online platform management and social media implementation and elements of compliance auditing.

English trainer at GEOS Cape Town Language Centre. Organised and implemented a Young Learner's Programme teaching foreign students from various countries and hosting them on tours around Cape Town. Also taught adults in an Upper-Intermediate Level class, private Upper-Intermediate lessons, and private Elementary lessons.