Pascal Verdieu Email and Phone Number
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As a Senior Microsoft Systems Admin, I am a fast learner of complex proprietary solutions and provide with creative solutions to IT problems. Past Managers have described me as Self Motivated and Self Driven. I am a multitasker with strong French & English verbal and written communications skills both technical and non technical alike. I am very attentive to details. I excel working under pressure which is second nature. Within my organization I am known as the operational subject matter expert for the custom product we support having built that knowledge from multiple and diverse sources and reverse engineering. I have a very strong troubleshooting mindset.Specialties: SITA APC PlatformSITA CUSS Platform
Via Rail Canada
View- Website:
- viarail.ca
- Employees:
- 2228
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Via Rail CanadaMontreal, Qc, Ca
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Senior System AdministratorVia Rail Canada Feb 2023 - PresentMontreal, Québec, Ca
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Intermediate System AdministratorVia Rail Canada Jan 2013 - Feb 2023Montreal, Québec, Ca
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Consultant At Bombardier AerospaceFacilité Informatique Jun 2012 - Nov 2012Montreal, Quebec, CaConsultant at Bombardier Aerospace for Microsoft Exchange & Microsoft Lync Operations during migration project from Lotus Notes 7 to Microsoft Exchange 2010 / Outlook 2010• Created script to monitor critical Exchange systems using PowerShell• Created script to automate mailbox delegations (Managers / Assistants)• Prepared list of UAT tests for Microsoft Exchange• Followed up with tests for UAT tests for Microsoft Exchange and Microsoft Lync• Resolved incidents with Blackberries following user migration from Notes to Exchange• Resolved incidents for Outlook / Good for Enterprise (iPads) at level 2• Assisted Implementation team with any tasks related to the project -
Senior Specialist Airport OperationsSita Mar 2010 - Jun 2012Geneva, Geneva, Ch• Co-Lead the Airport Operations team throughout the implementation of the SITA Command Center moving Airport Operations to a full on duty 24 x 7 coverage. This while migrating through several management changes and multiple schedule changes.• Managed over 130 Active Directory domains, over 600 Servers, over 700 Kiosks and over 12 000 Workstations in 130 sites worldwide • Acted as escalation point for internal and external customers• Resolved multiple high visibility and complex Incidents and Problems requiring the integration of multiple Operations and Engineering teams• Considered the Kiosk Operational Subject Matter Expert• Managed the growth of 79% of internal customers• Spearheaded new Kiosk Monitoring solution that reduces user overhead over 80%• Prepared curriculum for Airport Operations Specialist training on the SITA proprietary platform• Trained new team members (15) as part of merge of 2 teams both in Montreal and in Singapore• Supported problem management process, and worked on migrating existing process to more ITIL compliant process• Promoted a culture of continuous coaching and personal development of staff within the team• Cooperated with engineering teams to reduce operational costs and deliver IT services• Created proactive kiosk monitoring incident resolution process -
Remote Site AdministratorSita Jan 2007 - Mar 2010Geneva, Geneva, Ch• Supported over 50 airport sites, providing Incident, Problem and Change Management• Mastered the CUSS (Common Use Self Service) and the APC (Airport Connect Common Use Terminal Emulator) platforms, both highly complex and proprietary systems• Provided third level type support to all 300 SITA CUTE Airports not under our direct management
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Consultant System AdminInfoserv Jan 2000 - Dec 2006• Administered a 106 nodes network using only 6 hours a week at the same time as administering another network of 44 nodes also using 6 hours a week (currently using 3 hours / week for this network). And I still have time to service other clients. Using a mixture of Windows 95, 98, 2000 & XP clients and Windows 2000, 2003 and RedHat 8 Servers• Created a VBScript login script that automates several administrative duties: clean temporary files older than 30 days, create icons, map drives, modify registry, add printers depending on AD group membership• Developed a member administration database with Access.• Configured several site to site and client to site VPNs using Cisco routers, 3Com and Netscreen firewalls.• Migrated a multi domain NT4 Network (of around 70 nodes) to a single domain Active Directory.• Administered a 4 site 50 nodes network using only 8 hours a week• Configured a Web, Mail Proxy & Database RH 8 Server in only 8 hours without prior Linux knowledge or support.• Deployed 4 Cisco routers out of state without prior Cisco knowledge (got my CCNA after that)
Pascal Verdieu Skills
Pascal Verdieu Education Details
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Delta CollegeNetwork Administration And Management
Frequently Asked Questions about Pascal Verdieu
What company does Pascal Verdieu work for?
Pascal Verdieu works for Via Rail Canada
What is Pascal Verdieu's role at the current company?
Pascal Verdieu's current role is Senior System Admin at VIA Rail Canada.
What is Pascal Verdieu's email address?
Pascal Verdieu's email address is pv****@****tron.ca
What is Pascal Verdieu's direct phone number?
Pascal Verdieu's direct phone number is +151487*****
What schools did Pascal Verdieu attend?
Pascal Verdieu attended Delta College.
What skills is Pascal Verdieu known for?
Pascal Verdieu has skills like Active Directory, Itil, It Service Management, Windows Server, Servers, It Operations, Troubleshooting, System Administration, Windows, Service Management, Incident Management, Dns.
Who are Pascal Verdieu's colleagues?
Pascal Verdieu's colleagues are Mario Nascimento, Cedric Buttazzoni, Lindsay Lo, Pablo Larrain, Natalie Harrison, France Toulouse, Mo Jack.
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