Pascal Wokoma Email & Phone Number

Mumbai Metropolitan Region

I conducted outbound calls to potential clients or leads. I initiated and maintained contact through various communication channels, such as phone calls, emails, and messaging platforms.I qualified leads by gathering relevant information and assessing their interest and needs.I scheduled appointments or meetings for sales representatives or professionals.I.

Port-Harcourt, Rivers State, Nigeria

• I led and managed a team of sales representatives within the logistics company, overseeing their day-to-day activities and ensuring adherence to sales strategies.
• I participated in the recruitment process, including interviewing and selecting new members for the sales team.
• I conducted training sessions to enhance the sales team's skills, keeping them updated on industry trends, logistics solutions, and effective sales techniques.
• I collaborated with upper management to establish sales targets and goals for the team, guiding achieving and exceeding these objectives.
• I Implemented performance metrics and regularly evaluated individual and team performance against sales targets, providing constructive feedback and coaching as needed.
• I worked closely with the sales manager to implement and execute sales strategies aligned with the logistics company's objectives.

Port-Harcourt, Rivers State, Nigeria

• I identified various methods to find and produce leads to create a strong sales pipeline
• I Initiated contact with potential customers to introduce products or services and assess their needs.
• I cultivated and nurtured relationships with potential and existing customers to foster long-term partnerships.
• I negotiated with customers to close deals while ensuring customer satisfaction.
• I engaged in customer follow-ups to ensure satisfaction, address concerns, and explore opportunities for upselling or cross-selling.
• I kept detailed records of sales activities, tracked progress against targets, and provided regular reports to management.

Rivers State, Nigeria

• I provided information about products, assisted with inquiries, and addressed customer concerns over the phone.
• I handled customer orders, processed transactions, and ensured accurate entry of information into the system.
• I resolved customer complaints or issues by offering solutions and ensuring customer satisfaction.
• I stayed informed about the stationary products offered, their features, and any promotions to effectively assist customers.
• I maintained clear and professional communication with customers, colleagues, and other departments within the organization.
• I kept detailed records of customer interactions, transactions, comments, and complaints for future reference.