Pascha Gerlinger Email & Phone Number

Greater San Diego Area

Provide administrative support to the low vision optometrist:*Schedule appointments over telephone and for walk-ins*Follow up on telephone calls, emails/website/fax referrals and requests for information*Verify insurance benefits*Request medical eye records*Create patient charts and input information into Apricot Case Management Program*Update billing information into Practice Fusion*Follow up with referrals from doctors and authorizations for the Department of Rehabilitation*Collect any payments due*Send bills to billing company*Greet patients coming in to clinic

San Diego Ca 92115

* Welcome customers to the store and help them find the products that would best suit their needs. Demonstrate products and describe services and special events.* Operate cash register, scanner, and computer to itemize and total customer purchases. Respond to phone inquiries.* Receive inventory, tag and shelve products, and alert Store Manager when products need re-ordering. Keep the store displays tidy and organized. * Ensure that product orders authorized by the Department of Rehabilitation are filled in a timely manner.* Assist the Store Manager as directed. Participate in annual in-store inventory.* Took the initiative to reorganized supply room for increased facility in finding products.* Assist with the annual White Cane fund raiser by researching background of donated gifts, writing attention-grabbing descriptions, and designing display of items for silent auction.

San Diego, Ca 92115

* Managed and coordinated schedules for approximately 39 volunteers to deliver over 1,600 newsletters to each residence in the Rolando neighborhood every other month. * Recruited and trained new volunteers. Responsible for finding substitutes when regular deliverers were unavailable. * Resolved delivery issues and responded to all queries from newsletter recipients in a timely manner. * Communicated with volunteers when delivery fell below standards.

San Diego, Ca 92115

* Sourced and managed vendors for the annual Rolando Street Fair.* Communicated with all vendors and conveyed issues and solutions to Fair President. Approved and processed applications to maintain vendor variety and Fair standards. * Collected and tracked vendor fees for the Fair President. Created Excel spreadsheet to track vendors, permits, fees, and special vendor needs. * Set policy such as increasing the number of food vendors to maximize revenue and tailor types of food to avoid duplication and to increase variety.* Acted as liaison with the County Health Department for food vendor permit approval. * Supervised assistant to handle additional phone call requests from vendors. Managed vendor mailing list.

San Diego, Ca 92115

* Core member of a neighborhood restoration project to clean and paint over 100 of Rolando’s old, ornamental lamp posts. This project brought neighbors together while making a substantial improvement to the neighborhood’s appearance. * Co-created safety procedures for volunteers that were approved by the City of San Diego Engineer.* Created procedures for tracking inventory and care of supplies over multiple work days. * Helped gather over $1,500 in donations to purchase supplies.* Co-wrote the project proposal that was approved by the Rolando Community Council and the City of San Diego. This restoration project was supported by former Council Member Marti Emerald.

San Diego, Ca

* Managed the production of up to 60 Children’s, Young Adult, and Board books annually. Worked closely with editors, illustrators, designers, and marketing/sales to ensure project specifications and goals were implemented. * Tracked projects to meet intermediate and final schedules. Communicated status of all projects to editorial and developed solutions to address issues. * Monitored projects to maintain quality control. Obtained vendor quotes and maintained a budget for each project.* Ensured all novelty books were in compliance with U.S. and Canadian regulations for consumer product safety. Served as liaison with Costco to meet their standards compliance model.* Coordinated production services for multiple projects with internal staff and outside suppliers. Controlled print quality and strengthened vendor relationships through bi-annual press checks in Singapore, China, and Thailand.* Responsible for the color correcting, routing, proofing, and coordination of multiple proof cycles for each project and communicating changes to pre-press and printer.

San Diego, Ca