Paolo Serra

Paolo Serra Email and Phone Number

Managing Partner at Thomas Homes Real Estate LLC and FLBC Business Center @ Thomas Homes Real Estate LLC
dubai, united arab emirates
Paolo Serra's Location
United Arab Emirates, United Arab Emirates
Paolo Serra's Contact Details

Paolo Serra work email

Paolo Serra personal email

About Paolo Serra

22 Years of Gulf Experience in different fields and 2 years in Italy in the Insurance and Risk Management industry. Experienced in setting up new functions, departments and teams. Specialist in Value Added Real Estate operations and strategies as well as complex customers’ handling processes. Managerial, Sales, Marketing and Operations skills and proven background with experience in the Construction, Real Estate, ICT and Advertising industries as well as Quality Management Systems and Excellence programs.

Paolo Serra's Current Company Details
Thomas Homes Real Estate LLC

Thomas Homes Real Estate Llc

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Managing Partner at Thomas Homes Real Estate LLC and FLBC Business Center
dubai, united arab emirates
Employees:
15
Paolo Serra Work Experience Details
  • Thomas Homes Real Estate Llc
    Managing Partner
    Thomas Homes Real Estate Llc Oct 2017 - Present
    Dubai, United Arab Emirates
  • Freedom Line Business Center Llc
    Managing Partner
    Freedom Line Business Center Llc Feb 2016 - Present
    Dubai, United Arab Emirates
  • Dubai World Central
    Vp Of The Business Park
    Dubai World Central May 2014 - Feb 2016
    Dubai
  • Dubai World Central
    Director Of The Business Park
    Dubai World Central Dec 2012 - Apr 2014
  • Smart City Malta - Tecom Investments
    Country Director
    Smart City Malta - Tecom Investments Jun 2011 - Dec 2011
    Malta
    Reporting directly to Smart City CEO. Responsible for overall performance of the 300 Million USD investment. Responsible for the P&L of the project. Responsible for overall sales strategy definition and implementation in coordination with the CEO. In charge of presenting to the Board of Directors the overall status of the project both from a Commercial and Campus Management point of view.
  • Tecom Investments
    Director Of Leasing, Advertising And Venue Management And External Partners Relations Departments
    Tecom Investments Dec 2009 - Jun 2011
    Dubai
    Responsible for overall performance of 3 complex departments, totaling 30 plus staff. Responsible for overall strategy definition and implementation for each department. In charge of managing clients expectation at time of renewal of the lease, for both offices and land leases. In charge of Achieved full CRM implementation for Lead Bank and Leasing modules
  • Tecom Investments
    Director Of Sales - Doz
    Tecom Investments Jan 2009 - Dec 2009
    Dubai
    Responsible for overall Sales targets. Responsible for yearly revenue budget and forecasts. Responsible for Sales and Marketing strategy. Responsible of handling key accounts. Responsible for customers’ satisfaction. Point of contact and in charge of communication with anchor clients such as Axa Insurance, ABN Amor bank, Jumeirah Group, Dubai bank, Emirates Airlines, Mashreq Bank and Cupola Teleservices. In charge of understanding existing and future customers’ needs and requirements and to define the proper strategies to obtain the minimum level of churn rate and high level of satisfaction. In charge of maintaining the commercial Risk Management Status Document in order to feed into Tecom Top Management with accurate details and recovery plans on a 6 months basis. In charge of the collection from clients of payments and any other required documents/certificates.
  • Tecom Investments
    Director Of Operations - Dubai Outsource Zone
    Tecom Investments Nov 2007 - Dec 2008
    Dubai
    Responsible for all the operations in DOZ, including campus and facility management, events and tenants special requirements. Responsible for overall client representation as project manager for new DOZ campus developments. Project Manager for real estate assets required by Tecom such as sales office, government office, back end team office. Responsible for efficiency improvement in operations activities. Responsible for handling existing clients requests related to Campus Management and Land infrastructure requirements. In charge of coordinating with new tenants regarding all the aspects of documents deliverables, fit out process and Fit-to-occupy certificate issuance.
  • Tecom / Dubai Holding
    Product Development Ict + Senior Account Manager
    Tecom / Dubai Holding Nov 2006 - Nov 2007
    Dubai
    Responsible for the development of new Real Estate and Non-Real Estate revenue generating products, specifically for Dubai Internet City and Dubai Outsource Zone. Responsible for managing and enhancement of existing products. Responsible for Project Management of VARE services implementation.Responsible for all the aspects related to the interface between DOZ and major clients (ABN Amro, Jumeirah Group, du, AXA Insurance, Asia Financial Holding, CTS Cupola, etc…). Responsible for Sales and Marketing of DOZ in the assigned vertical industries (Banking, Insurance, captive market, anchor clients). Responsible for the overall management of DOZ Campus. In charge for setting and manage clients expectations on a day-to-day basis. In charge of KPIs performance such as ‘time to deliver’, ‘response time’, ‘delays on clients requests’ and ‘client satisfaction’.Achieved 100% occupancy of Phase 1.
  • Gulf Holdings
    Sales And Marketing Director
    Gulf Holdings Jul 2002 - Feb 2006
    Sharjah
    Reporting directly to the CEO – His Excellency Sheikh Sultan bin Khaleed al Qassimi. Responsible for starting up new companies. Project Manager of real estate and fit out projects. Responsible for maintaining contacts with the European partners. Responsible for the overall interest of the CEO in the area of construction, interior decoration, furniture and real estate.
  • Netways
    Project Manager
    Netways 2000 - Jun 2002
    Reporting directly to the Regional Director. Responsible for sales of the web development projects in UAE. Responsible for maintaining contacts with the headquarters in Beirut. In charge of the first office opened in Dubai.

Paolo Serra Skills

Management Business Strategy Project Management Budgets Negotiation Strategy Marketing Strategy Business Planning Team Management Project Planning Sales Strategic Planning New Business Development Product Development Crm Business Development Team Leadership Market Research Operations Management Management Consulting Customer Service Change Management Contract Negotiation Telecommunications Event Management Budgeting Marketing Customer Relationship Management

Paolo Serra Education Details

Frequently Asked Questions about Paolo Serra

What company does Paolo Serra work for?

Paolo Serra works for Thomas Homes Real Estate Llc

What is Paolo Serra's role at the current company?

Paolo Serra's current role is Managing Partner at Thomas Homes Real Estate LLC and FLBC Business Center.

What is Paolo Serra's email address?

Paolo Serra's email address is pa****@****ail.com

What schools did Paolo Serra attend?

Paolo Serra attended University Of Bradford, Istituto Tecnico Aeronautico "f. De Pinedo".

What skills is Paolo Serra known for?

Paolo Serra has skills like Management, Business Strategy, Project Management, Budgets, Negotiation, Strategy, Marketing Strategy, Business Planning, Team Management, Project Planning, Sales, Strategic Planning.

Who are Paolo Serra's colleagues?

Paolo Serra's colleagues are Shawn Wakefield, Andrew Burnett, Sherwin Velayo, Diane Petty, Stacey Elliott, Thomas Homes.

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