Passent E. Email & Phone Number

Alamo, California, United States

Managing and enhancing the digital channels and platforms on a global scale, in order to raise awareness for our cause, recruit volunteers and drive more donations. Key Accomplishments:*Consistently met or exceeded quota assigned with almost 100% year over year growth in donations.*Successfully managed the strategy, content, timing, and budget of digital marketing campaigns.*Used multiple web analytics tools to measure traffic, conversions, and ROI.*Worked closely with M.Y.G.H.F leaders to execute on the fundraising goals, to create events for our donors, and to manage projects with the purpose of helping the organization reach its annual goals

Mountain View, California, United States

Drove revenue, adoption and market saturation through effective engagement with C-level executives, IT leaders, architects and various lines of business..Key Accomplishments:*Delivered against assigned business and pipeline goals.*Generated and developed business growth opportunities through an assigned territory.*Understood complex customer requirements on both a business and technical level.

Palo Alto, Ca

Direct strategic planning and sales operations for Dropmi, a startup in the shared economy space focusing on enhancing delivery services for small businesses. Lead market research and business model design efforts. Key Accomplishments:*Conducted extensive market research to design a profitable business model with a well defined sales strategy.*Collaborated with engineering to successfully implement the business model and customer needs within the product.*Managed pilot launch by signing up several hundred carriers (individual commuters serving as delivery agents) and small business clients (shippers).*Worked closely with small business clients to ensure consistent sales growth of ~ 7% - 10% month over month.

Mountain View, Ca

Primary business partner to key stakeholders. Led territory design and optimization with alignment to sales strategy, designed efficient forecast model, and conducted annual and quarterly business reviews. Updated and refined sales guidelines to better integrate sales operation and field sales teams. Contributed to policy and process optimization, resource allocation, and budget management functions. Key Accomplishments:*Managed all budgetary aspects (OPEX, T&E, CAAF, etc.) via organization and analysis of executive requests vs. ROI.*Improved and increased the usage of CRM and internal systems by more than 30% and eliminated organizational conflict leading to optimized performance across departments.*Uncovered incremental business potential as a result of improved territory design and business planning.*Improved the rhythm, reliability, and response rate of business performance reporting.*Redesigned the collaboration process between sales and operations groups to ensure efficient communication and execution.*Designed the policy for account transition to ensure continuity and minimize disruption during organizational changes.

Pleasanton, Ca

Analyzed, and evaluated internal practices associated with incident analysis, program audit and review, regulatory compliance, and risk-related study research. Communicated and delivered loss reporting, presentations, and interpretative analyses. Provided advisory services and counseling. Collaborated with sales team to acquire prospective clients. Utilized OSHA regulation expertise to determine status of claims. Key Accomplishments:*Served as primary liaison between organization and key external clients including Dollar Tree, United Airlines, etc.*Ensured delivery of exceptional client service to consistently achieve the highest levels of customer satisfaction across the team.*Contributed to internal process improvements across departments, enabling the company to better serve client needs.

Bachelor'S Degree, Commerce; Management Concentration

Medical School