Passia Davis Email & Phone Number

Houston, Tx, Us

The Woodlands, Texas, United States

* Prepare detailed work orders to report security incidents,or other relevant matters accurately.* Organize and sort documents related to security operations, ensuring easy retrieval and accessibility.* Staff Relations, Foster positive relationships with employees by assisting and addressing their security-related concerns in a professional and courteous manner.* Conduct regular radio checks to ensure effective communication with other security personnel and respond promptly to… Show more * Prepare detailed work orders to report security incidents,or other relevant matters accurately.* Organize and sort documents related to security operations, ensuring easy retrieval and accessibility.* Staff Relations, Foster positive relationships with employees by assisting and addressing their security-related concerns in a professional and courteous manner.* Conduct regular radio checks to ensure effective communication with other security personnel and respond promptly to emergencies.* Update and maintain site logbooks, ensuring all entries are documented accurately. Organize and manage documents using Microsoft Word or other relevant software.* Interact with residents and staff in a professional and respectful manner, providing assistance and maintaining positive relations.* Contribute to staff meetings by sharing observations, suggesting improvements, and actively participating in problem-solving discussions to foster a unified team environment.* Adhere to strict confidentiality guidelines and only disclose sensitive information on a "need-to-know" basis, safeguarding the privacy of employees, vendors, residents, and outside agencies.* Follow all company policies, procedures, and protocols related to security operations, ensuring consistent adherence and contributing to a safe working environment.* Communicate effectively with staff at all levels, including management, fellow security personnel, and other relevant stakeholders, providing clear and concise information.* Monitor surveillance systems to detect and respond to any potential security threats or breaches on and around the premises of the facilities.* Take on additional duties or tasks as assigned by the supervisor or management, ensuring flexibility and adaptability to changing security requirements. Show less

United States

Target Assistant MangerCompliance/Reg EExcel, Microsoft, PowerPoint etc. ZendeskTax Operations07/21– 08/2022 ● Process payment transactions of $11,000+ to exceed daily revenue targets and meet reconciliation targets for department.● Merchandising products & goods. Such as Electronics, apparel, travel appliances, food & beverage and more.● Engaged in monthly internal client and team course trainings, team lead meetings and procedures in need of casemanagement… Show more Target Assistant MangerCompliance/Reg EExcel, Microsoft, PowerPoint etc. ZendeskTax Operations07/21– 08/2022 ● Process payment transactions of $11,000+ to exceed daily revenue targets and meet reconciliation targets for department.● Merchandising products & goods. Such as Electronics, apparel, travel appliances, food & beverage and more.● Engaged in monthly internal client and team course trainings, team lead meetings and procedures in need of casemanagement refreshes.● Act as an escalation point for Tier 1 team on unresolved customer issues and flag business and potentially contentiousissues to senior management.● Assist customers with filing claims for stolen credit cards, unauthorized transactions, and duplicate purchases.● Analyze and provide support for billing issues to internal teams for review or correction with business and QA teams.● Call expired and outstanding account holders to verify details, answer questions, offer opportunity to use package bycollecting an extension fee and assist in booking dates● Engage stakeholders and maintain working business relationships with clients and internal support teams to enhanceworkflows and improve customer experience.● Manage accounts with past due balance due to leave of absence, maternity leave, and other medical or personal leavesduring their tenure.● Educate customers on policy , data collection, and secure file transfer procedures during collection of payment. Show less