Mark Harris Email & Phone Number

Durban, KwaZulu-Natal, South Africa

South Africa

• As a Senior Digital Product Manager, my main responsibility is to oversee the management of products throughout their lifecycle, in line with the overall product strategy and roadmap. This involves working with.
• Develop and lead comprehensive delivery plans to implement and sustain the product management service strategy effectively.Stakeholder Management:
• Collaborate with internal and external stakeholders to establish mutual agreement on product strategies, evidence-based analyses, and feedback for enhancements.
• Communicate effectively with stakeholders, highlighting the implications of product challenges and risks on the business, and provide viable solutions for resolution or mitigation.Planning and Analysis:
• Create and implement a comprehensive product roadmap that aligns with the overall product strategy.
• Conduct market and competitor analyses to guide product positioning and variations for different customer and user segments.

South Africa

• As Senior Project Manager to the business, I was invited to join Barrows' 'Connected Store' business in a leadership role, with a primary focus on establishing and nurturing a Support team. At the time, overseeing the.
• Develop and implement best practices across both asset and data management.
• Manage both the product and teams in trade as effectively as possible while adhering to agreed SLA’s.
• Guide and support the teams to ensure all assets are optimized and costs are tracked and communicated.
• Deliver the required reports to the relevant stakeholders regarding the product costs and lifecycle.
• Support the development team to better understand the live product environment and support in the development of features that will drive client retention and growth.

Durban Area, South Africa

• As Product Owner for our production development team, my mandate was to define and develop new business system processes. Whist collaborating with key stakeholders I was responsible for identifying future ways of.
• Defining the Product Vision, outlining its purpose, goals, and target audience
• Collaborating with stakeholders, end-users, and the development team to gather and define the product requirements then prioritize these requirements based on the business value and impact.
• Creating and managing the product backlog
• Continuously evaluating the product's performance, customer satisfaction, and key performance indicators (KPIs). Using this data to inform future development efforts and make data-driven decisions for the product's.

South Africa

• Upon returning to South Africa after three years abroad, I transitioned back into the local business as the Senior Project Manager. With Barrows undertaking the separation of its core divisions, aiming to establish.
• Lead the team, bringing a broad service understanding of the focus areas needing to be delivered and ensuring proactive methodical delivery.
• Lead, train and grow system and infrastructure teams to solve core business problems keeping our foundational services reliable and scalable.
• Take an active role in prioritizing the roadmap for the organization.
• Drive cross-team and cross-org alignment in infrastructure.
• Partner with Senior Leadership members to achieve reliability outcomes for their services.

Rotterdam Area, Netherlands

Based remotely in Rotterdam, Netherlands, I joined the strategic partnership between Barrows & TMS as the Senior Global Project Manager, supporting their offices in EEMA, Europe, APAC and North America.My role focused on the development and execution of processes across the global team, understanding how we would integrate and execute the ways of workings.

Durban, KwaZulu-Natal, South Africa

• As the Project Management Team Lead, my role focused on the responsibilities of the day-to-day activities of the various project management teams. To lead, mentor and develop a group of Project Co-Ordinator’s and.
• Ensure that the workload within the team is distributed fairly and in line with the team’s priorities to deliver on departmental OKR’s.
• Keep abreast of talent pool to contribute to the recruitment of top talent.
• Drive succession, training, and development within the team to ensure resource capability and business continuity.
• Maintain a healthy and culturally aligned team.Project Management
• Oversee and own projects in line with the established guidelines. From project inception to completion, ensuring project delivery within allocated timing and budget. This includes the management of resources and team.

Durban, KwaZulu-Natal, South Africa

As the Project Manager for the Barrows International operations, I was tasked with the facilitation of all post sale activities through our South African business and ensure delivery of the projects as set out by the various business mandates.Day-to-day operation within this role, where aligned to local activities and responsibilities, the only significant.

Durban, KwaZulu-Natal, South Africa

• In my role as Project Manager, I was tasked with the ownership of both sales, operational and business projects. Ensuring the delivery thereof through various Project methodologies and frameworks.Responsibilities.
• Assess project intricacy and extent to facilitate effective project approval and prioritization.
• Establish and uphold internal and external stakeholder registry and communication strategy to ensure that all project stakeholders are informed on project details.
• Coordinate all project interactions to ensure that relevant stakeholders are informed and in agreement regarding project information.
• Establish and manage project governance and management templates to ensure alignment among project stakeholders and the availability of project management data.
• Formulate and convey a project timeline with interdependencies, tasks, and milestones to establish clarity regarding roles, responsibilities, and project timelines.

Durban Area, South Africa

• As Project Co-Ordinator my role focused on the facilitation of project management activities, ensuring relevant stakeholders were informed and aligned on project progress, risks, and impact. In my role, I was.
• Facilitated project engagements to ensure effective communication and alignment among internal stakeholders.
• Developed and conveyed project schedules with tasks, dependencies, and milestones to clarify roles, responsibilities, and timelines.
• Identified, documented, and communicated project risks, issues, and dependencies, working with project managers to determine appropriate actions for mitigation.
• Informed relevant stakeholders about changes in project timelines and schedules that could impact project delivery, managing expectations accordingly.
• Tracked task completion, managed risks, and issues, and provided project status updates to stakeholders for effective project monitoring and control.