Márcio Passos Email & Phone Number

Sao Paulo, Brazil

Main activities: Relationship management between IT and business areas, seeking strategic partnership and planning innovation initiatives, projects and continuous improvements. Project management and business systems support, ensuring availability and maintenance required for operation, study of service improvements and obtaining fast results. Service contract management / outsourcing. Budget management (CAPEX and OPEX). Conducting and implementing IT strategic plan, generating restructuring of the IT area, such as: PMO-IT, Governance, Information Security, Services and Products. Roadmap 05 years for business projects.Achievements: Systems Management: Management of the support area (Core and BackOffice), ensuring availability, continuous improvements, governance (Incidents, problems, changes ...), audit service and support, contract management with solution providers and service providers. Support, transition of new solutions, management of demand and change prioritization committee, service level agreement (SLA) and monitoring and reporting demands and service.Project management in agile and waterfall models such as: ERP-Oracle EBS, CRM-Salesforce, HR Management-Apdata, Financial Management-Gesplan, Corporate Consolidation-Hyperion HFM, BI-Oracle OBIEE and Qlikview, EPM- Microsoft office365, Intranet-Sharepoint, other projects - TV management systems (Advertising Sales, TV programming, and others)

Sao Paulo, Brazil

Main Activities: Multidisciplinary team management to support systems on Web, client-server and mainframe platforms. Project management and implementation for the financial and corporate management segment. RFP generation for contracting IT products and services.Main achievements: Project management (Six Sigma):- Data Warehouse - Consolidation of daily production data and its integrations from various sources and platforms (mainframe and others) - Oracle Database and DataStage;- BI - modeling and construction of analytical environment with Views, KPIs of finance, products, credit and collection. - IBM Cognos, MicroStrategy and DataStage;- Consolidation of financial results - Database integration and consolidation of all Latin American operations X HQ (USA) - Oracle Database and DataStage;- Information Security - Digital Certification, creation of necessary infrastructure for the company becomes the Certification Authority, for issuing certificates and digital signature. PKI - Public Key Infrastructure.

Sao Paulo, Brazil

Main activities: Alignment with internal customers (users), identification of market opportunity focused on the company's business, mapping and restructuring of business processes, systems development management, process automation.System development team management, supplier contract management.Main achievements: ProjectsERP (SAP-R3) - PP, MM and PM modules;Costing and financial control for production management area;Cognos Planning: budget plan.

Mba – Information Technology Management, Information Technology, New Economy

Mathematics, It, Systems Analysis