Managed localization of CyberRes and IM&G products - Managed numerous projects, both SaaS and On-Prem, simlutaniously with budgets varying from $5K, to $100K+ - Responsible for all areas of project finance from initiation to closure stages as well as providing input to forecasting budgets for localization outsource spend - Managed localization projects from beginning to end, by working with internal business partners and external vendors - Coordinated efforts with cross-functional teams such as Engineering, Test, Translation, Documentation and Publishing to sync development efforts and localization schedules - Managed vendor relationships by answering queries, providing training, and general troubleshooting - Resposible for Identification and development of project/process improvement opportunities - Assist development in understanding the current and future localization requirements for all products - Provide input to the sales and geographical offices to help make business cases for localized products - In conjunction with the Globalization management team, provide input on vendor rate negotiation and project assignments

Managed software testing of Novell products - Worked closely with product development to determine the testing requirements for each product - Managed a team of internal and vendor based testers - Led the initiative on identifying and addressing customer facing issues specific to language product

QA test lead on Visio Professional product. - Established and trained a team of 5 QA testers in the product and its requirements - Developed comprehensive test plans for new software releases. - Led the troubleshooting and resolution of defects, driving a traget of less then 5% leakage per release.

Provided software testing for BGS clients such as Lotus, Oracle and SunSoft.

Provided technical support to UK and Swedish customers

Building mainframe servers