Hired as service advisor in the Service Department. Preparing warranty claims, customer invoicing and payroll was the major portion of my duties. Other duties included obtaining, maintaining, and monitoring communication devices used by the techs (phones, pagers). Advanced to position of on-site IT manager and warranty administration. Present position as Warranty Auditor/Trainer includes on-site and remote internal audits of warranty claims, conduct warranty certification classes, assist customers and all branches with any service/warranty related issues, conduct on-site training classes on proper document preparation and basic warranty information.

Held position of legal secretary. Duties included transcribing dictated material to legal forms, preparing all legal documents associated with family law, real estate and business transactions.

Payroll, purchasing, human resources, insurance, accounts payable and receivable.

Payroll, tax document preparation, record keeping for products produced and sold, dictation and transcription.