Chief Operating Officer
CurrentI oversee operations including Sales, Finance, IT, Human Resources, and Legal; manage all outside legal contracts. I also own the full company P&L and manage ELT P&L alignment. • Led the transition to a true SaaS recurring revenue model. • Build new approaches to product pricing, marketing, and features by shifting company focus to long-term vision, higher value market segments, and tighter value propositions.• Doubled ARR in one year after spearheading company transformation to true SaaS business model; launched platform improvement initiative to align with industry trends and customer demand. • Doubled ARR in second year and third year after transformation to true SaaS business model• Led revamp of go-to-market and pricing strategies aimed at profitable markets and verticals; resulted in average deal size expansion, minimal revenue churn, and high net dollar retention.• Decreased implementation costs through product improvements to allow for customer self-implementation, as well as utilizing other outsourcing strategies.