Customer Service Representative (part time), LCBOVarious responsibilities, including:-as Ontario wine ambassador devising and implementing programs to promote and increase sales of Ontario wines-based on sales, market trends or customer requirements determine which wines were listed and carried in the store or deleted from inventory-training/educating store employees on various aspects of wines to make them more comfortable in dealing with store customers in a product category with high levels of intrinsic value. this included conducting employee tasting sessions for product training and determining products to be promoted in-store as ‘Staff Picks’-conducting promotional tasting sessions for the public, which also required obtaining smart serve accreditation-assisting store customers determine their wine/alcohol needs and food pairings for events at all levels; from dinner at home to weddings and as gifts for family, friends and business associates-on a regular basis managing the store’s retail operations as shift leader for 5-8 hour periods

Involves intensive research, practice, modification and field application of concepts related to the deposition of small white spheres into ground based orifices

most recently focused on:1. Canada-U.S. business development including investment attraction/promotion strategies and events related to the IT sector resulting in direct investment into Canada. 2. I.T. trade show turnkey management of Canada National Pavilions resulting in direct sales, partnering agreements and investment for Canadian industrial participants.