As the General Manager, Global Accounts at Ryerson, I lead a team of account directors and business development specialists who are responsible for delivering value-added solutions to our global customers in the metal industry. With over 20 years of experience in sales and management, I have developed strong skills in inventory management, contract negotiation, and new business development, as well as a deep understanding of the market trends and customer needs. I hold an MBA from Lake Forest Graduate School of Management, where I also earned certificates in change management, management analytics, and strategy execution. I am passionate about driving growth and innovation at Ryerson, a leading metal processor and distributor, by leveraging my expertise and competencies to create and execute strategic plans, foster long-term relationships, and identify new opportunities. I value teamwork, diversity, and customer satisfaction, and I strive to bring diverse perspectives and experiences to the organization and the industry.