with over 18 years of commercial banking experience I add value to any team formal or informal that i belong to. over the years through my suggestions to the continuous improvement have made improvement on procedures in my work place for instance to curb fraud cases on customer's i suggested and the bank implemented the new device registration code for each device in place of one time OTP.I won the Best customer Service Manager of the year twice in my 11 years as a customer service manager. My colleagues voted and I won the bank wide female mentor in 2021, this felt very exciting.Customer satisfaction and Customer's smiles gives me so much satisfaction. Team work is always my priority and team members satisfaction is Key to me.I am currently the National president of my Alumni Divine Love Old Girls Association, having also served as treasurer for 8 years.
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Md And CeoNovus Mfb Ltd
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Md/CeoNovus Mfb Ltd Dec 2023 - PresentMakurdi, Benue State, Nigeria
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BankingFirst City Monument Bank Limited -
Ex; Customer Service ManagerFirst City Monument Bank Limited Jan 2006 - Apr 2024Lafia, Nassarawa, Nigeriamotivate the branch service team to roll out excellent customer service delivered timely and accurately and ensure a conducive environment for customers and staff
Frequently Asked Questions about Pat Goja Mba
What company does Pat Goja Mba work for?
Pat Goja Mba works for Novus Mfb Ltd
What is Pat Goja Mba's role at the current company?
Pat Goja Mba's current role is MD and CEO.
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