Pat Haggerty's Location
San Jose, California, United States, United States
Pat Haggerty's Contact Details
Pat Haggerty work email
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Pat Haggerty personal email
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Pat Haggerty phone numbers
About Pat Haggerty
Pat Haggerty is a Sales Operations / Salesforce.com Administrator.
Pat Haggerty's Current Company Details
Sales Operations / Salesforce.com Administrator
Pat Haggerty Work Experience Details
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![[24]7.Ai](https://cimg.aeroleads.com/ln/logos/bc/360383f9a2cd3d0e58a69435336deccb.jpg)
Salesforce Administrator[24]7.Ai Oct 2019 - Mar 2020San Jose, California, United StatesSalesforce.com Administrator* Sole Salesforce Administrator responsible for ongoing operations of 120 User Salesforce Enterprise Edition Instance. Daily activities included data cleansing using Data Loader and other tools, Territory Management, customizing objects, fields, formulas, flows, workflows, etc.* Special projects included being part of a team charged with streamlining scheduling and pricing of proposals to customize [24]7.ai's Customer Service bots. Also, began analyzing how to "rip and replace" existing customized guided selling code from within Salesforce. -
Salesforce.Com AdministratorThinkhr Apr 2018 - Oct 2019Pleasanton, Ca- Sole Salesforce Administrator responsible for maintenance and enhancement of 83 User Enterprise Edition Salesforce Instance. Initial focus has been on cleaning up legacy data, and improving Salesforce CPQ implementation. - Conceived and executed project to move data from AWS Portal to salesforce using Email 2 Anything App that created related Account, Contact, and Opportunity from inbound email. -
N/APat Haggerty Mar 2017 - Apr 2018SabbaticalSpent time working on personal goals of weight loss, and increasing knowledge of Machine Learning, Graph Databases, and Python Programming.
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Salesforce.Com Administrator/Sales Operations AnalystVormetric/Thales E-Security Oct 2013 - Feb 2017San Jose, Ca- Sole Salesforce Administrator responsible for ongoing operations of 165 User Salesforce Instance. Daily activities included adding/removing Users and transferring all their associated records using Data Loader and other tools, Territory Management, creating reports, charts, and dashboards for Sales Management, and creating/maintaining custom objects, fields, page layouts, validation rules, workflows, and approval processes.- Implement CPQ Quoting tool, manage Products and Price Books, and develop Approval Processes to route high discount Quotes to appropriate Management Levels.
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Software Dev Sr. AdvisorDell Jul 2012 - Aug 2013Remote- Salesforce Administrator, with team of other Salesforce Administrators, responsible for maintenance, troubleshooting, and technical support at one of Salesforce.com’s largest implementations.- Responsible for review, preparation, testing, and deployment of global Salesforce.com enhancements that are rolled out thrice per year. -
Solutions AdvisorDell Jul 2011 - Jul 2012Santa Clara, Ca- Founding team member of Dell Business Unit responsible for creating processes, tools, and training materials necessary to implement Salesforce remotely. - Successfully followed Discover, Design, Develop, Deploy process to quickly implement Salesforce.com Professional and Enterprise instances. - Developed an implementation template to assist with implementation using VisualBasic for Applications, Microsoft Access, and Excel.
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Salesforce.Com Implementation Project ManagerHcl America Nov 2010 - Jul 2011- Successfully managed project to consolidate 16 Business Units into one consolidated Salesforce Enterprise Edition Instance. Business Units used various CRM applications including Salesforce, SugarCRM, ACT, Oracle, and spreadsheets.- Continuously communicated with Client, Business Unit contacts, and offshore teams to insure that project stayed on schedule and met Client’s requirements.- Worked with team to develop ETL strategies, Apex/VisualForce Code, and Custom Objects.- Extensive UAT to confirm data was successfully and accurately transferred. -
Salesforce.Com AdministratorHcl America Nov 2010 - Jul 2011- Partnered with Sales and Marketing to implement lost customer “winback” program using Salesforce Custom Object, workflows, and reporting. Achieved program goal in 30 days.- Designed and executed all Salesforce User, Role, Profile, and Approval Process changes necessary as result of major Sales reorganization which doubled the size of Sales team.
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Salesforce.Com Administrator / Sales Operations AnalystProofpoint May 2007 - Apr 2009- Sole Salesforce Administrator responsible for ongoing operations of 160 User Salesforce Instance. Daily activities included adding/removing Users and transferring all their associated records using Data Loader and other tools, Territory Management, creating reports, charts, and dashboards for Sales Management, and creating/maintaining custom objects, fields, page layouts, validation rules, workflows, and approval processes.- Implement CPQ Quoting tool, manage Products and Price Books, and develop Approval Processes to route high discount Quotes to appropriate Management Levels.- Successfully merged acquired company’s Salesforce instance into Proofpoint's Salesforce instance. -
Operations AnalystActivant Solutions Mar 2006 - May 2007Livermore, Ca- Created and delivered analytics to allow management team to double Service Levels in 9 months.- Developed staffing schedules for 90 person Call Center.
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Salesforce.Com AdministratorNovariant, Inc. Apr 2004 - Mar 2006- Sole Salesforce Administrator responsible for ongoing operations of 45 User Salesforce Instance. Daily activities included adding/removing Users and transferring all their associated records, Territory Management, creating reports, charts, and dashboards for Sales Management, and creating/maintaining custom objects, fields, page layouts, validation rules, workflows, and approval processes.- Developed and implemented ETL processes using Data Loader to transfer ERP data into Salesforce.com- Improved Sales productivity by reducing Quote creation time by 90% using native Salesforce Quote functionality.
Pat Haggerty Skills
Salesforce.com
Enterprise Software
Crm
Cloud Computing
Salesforce.com Administration
Analytics
Eloqua
Integration
Customer Relationship Management
Project Management
Sales Operations
Go To Market Strategy
Management
Lead Generation
Professional Services
Software As A Service
Pat Haggerty Education Details
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Finance
Frequently Asked Questions about Pat Haggerty
What is Pat Haggerty's role at the current company?
Pat Haggerty's current role is Sales Operations / Salesforce.com Administrator.
What is Pat Haggerty's email address?
Pat Haggerty's email address is ph****@****khr.com
What is Pat Haggerty's direct phone number?
Pat Haggerty's direct phone number is +140843*****
What schools did Pat Haggerty attend?
Pat Haggerty attended San Jose State University, Santa Clara University.
What skills is Pat Haggerty known for?
Pat Haggerty has skills like Salesforce.com, Enterprise Software, Crm, Cloud Computing, Salesforce.com Administration, Analytics, Eloqua, Integration, Customer Relationship Management, Project Management, Sales Operations, Go To Market Strategy.
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Pat Haggerty
Legislative Assistant, Office Of Maryland State Senator Johnny Ray SallingBaltimore City County, Md
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