Member-facing representative responsible for managing up to 20 member family accounts at any given time by managing communication between research team and members as well as coordinating multiple calendars and schedules to ensure that tasks are completed to member satisfaction.Serve as a liaison between members and vendors in managing projects, budgets and logistics with cross functional communication between multiple departments Learn and maintain a thorough working knowledge of all existing and new systems so that information can be researched and accurately provided to the customer. Test and use company technology in order to provide product feedback to drive quality.Extensive use of all research resources. Maintain and keep up-to-date internal database of clientele and pro network, including research and input of new information into the database.

Exercised strong oral and written communication skills in direct contact with talent/talent management. Coordinated with participating ensembles, most of which traveled across Texas to perform.Scheduled photographer for summer events and coordinated handoff of concert photographs to guest ensembles and performers.Write and send mass email communications to subscribers regarding current concert seasons, offerings, and other marketing campaigns.Assist Production Manager in the execution of all concert productions. Perform essential administrative tasks related to daily operations as well as concert development and production.

Supervised all front of house procedures to ensure quality guest experiences by communicating with directors, ensembles, and staff members throughout event.Monitor performance attendance and activities. Collaborated with production staff to deliver exceptional performances.Manage clean-up and lock-down of public spaces at the end of each performance.Cross-trained as Recital Hall Manager and Sound Technician.

Used advanced product knowledge to recommend, locate or obtain merchandise for personalized customer service. Maintained knowledge of current promotions, exchange guidelines, policies and security practices.Employed upselling techniques to negotiate and close deals with minimal oversight. Generate revenue by meeting & exceeding established sales targets.Arranged new merchandise with appealing displays to encourage customer sales and move overstock items. Stocked shelves and verified inventory codes. Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases. Offered product & service consultations

sell events, parties and venue services to clients, attracting a large number or clients, networking with prospects, promoting events, maximizing event revenues and helping with event planning.

Booked customized guest appointments over the phone and in person. Confirmed appointments via phoneMarketed current and upcoming promotional events to sell spa memberships and products. Customized guest sessions in one-on-one interviews before and after spa sessions.

Filed confidential patient records using EMR, Electronic Medical Record, systemsRequested medical records from previous clinics/physicians via fax and/or phone callAuthorized to obtain signatures and fax prescriptions for medical equipment, medicine refills, and hospice/home care treatments