Responsible for auto-provisioning script updates for clients and tool updates and development for auto-provisioning software.

Responsible for reviewing prospective client business processes and requirements to design BSS/OSS solutions using existing Windows-based CHR Solutions software products.

Provide software development and maintenance for VMS billing package.Primarily responsible for customer care and database exchange programs.Provide technical assistance to Client Services Support staff, as needed.Assist with OASIS scripting projects, as requested by OASIS support manager.

Responsible for management of software activation process, including initial discovery, setup, installation, training and transition to client support, for Windows-based telecommunications customer care and billing software.

Responsible for management of all resources related to the maintenance and development of VMS Wireless packageProvided project management of multiple projects from conception to completion, including development, testing, documentation and release phasesProvided supervisory leadership to wireless development and support staffsWorked closely with client group to ensure positive resultsResponsible for implementing more open communication through development of quarterly conference callsAssisted in developing priority list concept and quarterly release scheduleProvided client training and services, in conjunction with IS Wireless Support staff

Provided software development and maintenance for VMS Wireless package.Increased role in training and support of IS Wireless Support staff.

Provided software maintenance for various software packages.

Currently serving as JV head coach. Previously served as assistant 7th grade, head 8th grade, assistant sophomore/JV coach, assistant freshman coach and head freshman coach.Responsible for keeping statistics for varsity football team.

Currently serving as the freshman boys basketball coach.

Served as the assistant shot put & discus coach.