I worked in the office & on the road, visiting customers and dealing with all car rental enquiries. For the past 3 years, my role has been mainly dealing with daily operations and support to the Business Development Manager. I am primarily based in the office and I manage existing business (50+ clients). I organise rentals, deal with damages and insurance claims, arrange deliveries of vehicles nationwide and deal with all customer queries relating to the car rental business. I also open new client accounts in the corporate and garage sectors. I have gained a huge amount of contacts in the motor trade and an excellent working knowledge of the Kerridge system. I have built up a reputation of providing a quality service and going the extra mile for all of my customers to ensure their satisfaction.

I was one of a team of two staff tasked with developing new business for the car rental department which was set up. I contacted garages nationwide in order to build the business and gained an excellent network of contacts & we built the business up to 1200 cars for rent on the fleet.