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Pat Mitchell is listed as Customer Experience Manager at Collinson at Collinson, a company with 494 employees, based in Southend-On-Sea, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Pat Mitchell.
Pat Mitchell previously worked as Customer Experience Manager at Collinson and Claims Team Manager at Collinson. Pat Mitchell holds Certificate Of Higher Education, Education from Anglia Ruskin University.
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Due to redundancy I am currently looking for new opportunities. I have worked in the insurance industry for a total of 17 years, and, having held a variety of roles, I have built up a wealth of different skills during this time. I am highly organized, possessing excellent analytical skills, and can manage the priorities of multiple tasks and projects efficiently, ensuring all relevant deadlines are met. I am open to new ideas, and can maintain a positive attitude, adapting as required. I am seeking employment, not necessarily in the insurance industry and I would welcome a new challenge and the opportunity to use my transferable skills to extend my experience.
Listed skills include Customer Experience, Management, Microsoft Office, Data Analysis, and 14 others.
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In my current role I have managed and developed a team of 6 Technical Quality Assessors who are responsible for the validation of customer payments presented which exceed the agent’s delegated authority limit and retrospective reviews of payments made under the conversational claims process. I facilitate calibration sessions with the team to ensure that a.
London, United Kingdom
Management of a team of travel insurance claims handlers for corporate and leisure policiesRepresenting Collinson in meetings with internal and external clients to ensure Service Level and regulatory requirements were adhered toCarrying out regular performance reviews to ensure that each team member met the necessary Key Performance Indicators
Handling travel insurance complaints in accordance with regulatory guidelines and company standards, communicating the outcome of complaints with the customer both verbally and in writing
Homeworker
Review and assessment of travel insurance claims under various policies.
Other employees you can reach at collinsongroup.com. View company contacts for 494 employees →
Chetan Jephthah
Colleague at CollinsonCape Town, Western Cape, South Africa, South Africa
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JR
Justine R.
Colleague at CollinsonGreater Madrid Metropolitan Area, Spain
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PH
Patricia Hernandez
Colleague at CollinsonBeverly Hills, New South Wales, Australia, Australia
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MS
Marianne Stevens
Colleague at CollinsonRoyal Tunbridge Wells, England, United Kingdom, United Kingdom
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JK
John Kolshak
Colleague at CollinsonFort Myers, Florida, United States, United States
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GM
Guy Michel Yangu Sansi
Colleague at CollinsonWestern Cape, South Africa, South Africa
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DR
Daniel Rutenberg
Colleague at CollinsonDallas-Fort Worth Metroplex, United States
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SG
Sarah Gillmore (Née Hufnagel)
Colleague at CollinsonGreater Seattle Area, United States
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BD
Bianca De Jager
Colleague at CollinsonCape Town, Western Cape, South Africa, South Africa
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KK
Kamaal Khan
Colleague at CollinsonMumbai, Maharashtra, India, India
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Quick answers generated from the profile data available on this page.
Pat Mitchell works for Collinson.
Pat Mitchell is listed as Customer Experience Manager at Collinson at Collinson.
Pat Mitchell is based in Southend-On-Sea, England, United Kingdom while working with Collinson.
Pat Mitchell has worked for Collinson.
Pat Mitchell's colleagues at Collinson include Chetan Jephthah, Justine R., Patricia Hernandez, Marianne Stevens, and John Kolshak.
You can use AeroLeads to view verified contact signals for Pat Mitchell at Collinson, including work email, phone, and LinkedIn data when available.
Pat Mitchell holds Certificate Of Higher Education, Education from Anglia Ruskin University.
Pat Mitchell is listed with skills including Customer Experience, Management, Microsoft Office, Data Analysis, Analytical Skills, Coaching, Communication, and Travel Insurance.
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