● Lead Tester for major system rewrite. Planned, executed, and monitored team’s testing efforts for the rewrite and reported to business stakeholders.● Lead Tester for E&S Personal Lines Home product.● Test Lead on initiative to enter the Lloyd’s market. Initiative has successfully gone to production.● Managed multiple ongoing projects for Excess Surplus Lines product. Successfully met project deadlines on all simultaneous projects. ● Developed new hire training program for the QA system test department.● Develop detailed project test plans and test cases.● Create procedures for automated tests in both Quality Center and 34 (Selenium-based system).● Assign work to teammates and verify completion of assignments and accuracy of defects found.● Monitor test team to ensure all test cases are executed on time.● Execute automated test cases using Quality Center and 34.● Execute manual and automated regression testing.● Execute manual system test.● Peer review subordinates’ test cases to ensure quality and accuracy to the requirements being tested.● Review resumes and interview applicants for positions across QA system test department. ● Train new testers on company systems, processes, and the insurance business.● Provide performance feedback to management.

● Developed detailed project test plans and test cases. ● Executed automated test cases using Mercury Test Director.● Executed manual and regression testing.● Trained new testers on company systems, processes, and the insurance business.● Backup for the Team Lead

● Developed detailed project test plans, test cases, and specifications for business requirement change.● Executed manual and regression testing.● Executed User Acceptance Testing.● Documented test results for delivery to the client.● Advised and assisted other quality assurance staff and vendors on procedures and workflow processes.● Trained new quality assurance staff members on company systems and processes.● Tested multiple platforms including IBM Mainframe, Client Server, and Internet.● Developed and maintained all standard testing materials, checklist and procedures. ● Research rating discrepancies reported by the field or vendors. ● Back-up Project Manager.● Moved programs to production.

● Developed detailed project test plans, test cases and specifications for business requirement change.● Advised and assisted quality assurance staff and vendors on procedures and workflow processes.● Trained new quality assurance staff members on company systems and processes.● Developed and maintained a state notes manual detailing state nuances.● Performed peer reviews for subordinates.● Tested multiple platforms including IBM Mainframe, Client Server, and Internet.● Developed and maintained all standard testing materials, checklists, and procedures. ● Researched rating discrepancies reported by the field and vendors.