Pat Reyhle Email & Phone Number

Denver, Co, Us

Colorado, United States

Aurora, Colorado, United States

In my role as a General Manager at Cheba Hut in Aurora, I successfully led a team in a brand new location maintaining high standards of service, resulting in increased customer satisfaction and positive online reviews. My responsibilities included overseeing daily operations, optimizing workflows, and implementing cost-effective strategies to enhance overall efficiency and sales.Some highlights of my qualifications include:• Proven success in managing restaurant staff, including recruitment, training, and performance evaluations monthly, resulting in a motivated and high-performing team.• Expertise in implementing and maintaining health and safety standards, ensuring compliance with local regulations and creating a safe dining environment for both customers and staff.• Strong financial acumen, with experience in budget management, cost control, P&L’s, and inventory optimization, resulting in improved profitability.• Exceptional customer service skills, demonstrated by consistently achieving high customer satisfaction scores, developing regulars from genuine interactions, and resolving issues promptly and effectively.• Effective communication and interpersonal skills, fostering a positive and collaborative work environment.• Maintained vendor relationships and consistent inventory in shop by submitting weekly orders through Sysco, Republic Nation DC, Southern Glazers, Breakthru Beverage, Eagle Rock, BakeMark, Coor's Distributing, and Shamrock Foods.

Lakewood, Colorado, United States

• Pure hunter role securing net new logos to Sales Star Networks, involving rigorous prospecting across multiple channels (phone/email/social media) with a minimum of 70+ individual contacts per day.• Within first 3 weeks, exceeded weekly acquisition quota while also developing strong relationships with the owners/managers signed on as partners.• Within first month, closed a 171-entity account, immediately placing 3rd out of all Sales Star Networks accounts.• Within the first year, I obtained the largest-entity account for Sales Star Networks by signing over 700+ PostNet locations.• Collaborated with internal technical team to improve efficiency across sales processes and supporting software systems.

Lakewood, Colorado, United States

• Served as Manager, leading a team of 12 employees in an effort to maximize store revenues and improve customer experience.• Efforts resulted in bakery placing #1 in Sales Volume Growth out of 200+ franchise stores nationwide.• Oversaw inventory management activities, including ordering and negotiating pricing of products.• Identified and created multiple new products, leading to a significant increase in revenue.• Directed quality assurance efforts, leading to increased efficiency and cost-savings within production.• Developed and managed the catering program and online ordering menu, leading to a new revenue generating business line for the company.• Dramatically increased the reach and effectiveness of Customer Loyalty Program through additional tracking and engagement of repeat customers.

Portland, Oregon, United States

Worked at 7 Locations total over the course of 17 years: Overland Park, KS, Eugene, OR, Nashville, TN, Portland, OR, Hillsboro, OR, Greenwood Village, CO, Lakewood, CO.• Managed daily menu operations, including fulfillment of catering orders, prepping of ingredients and general assurance of outstanding customer service with walk-in orders.• Served customers with friendly and positive attitude, helping to create an inviting store environment.• Responsible for ensuring compliance with the Great Harvest Franchise’s brand standards, assuring a high-quality product.• Streamlined catering process which resulted in higher catering retention and acquisition of new clients.• Solely produced all sweets and breads within bakery, taking inventory to determine the volume of production on a daily basis.• Conducted all aspects of store operations with outstanding care and attention to detail, leading to increased revenue and development of new products that became permanent menu options.• Increased loyalty among regular customers due to the quality of the goods and the personal relationships developed with patrons.• Organized over 30 different wholesale orders per week to ensure orders were ready for prompt daily deliveries.

Music, Music Theory And Composition

Activities and Societies: Performed with the Jazz Ensemble on a weekly basis around campus and retirement communities in Eugene, Oregon..

Music Technology, Freshman/Sophomore

Activities and Societies: Participated in live music performances on campus with other music students, while raising money for new music.