Pat Royer Email and Phone Number

Over 10+ years of success in leading large scale high quality software and infrastructure project initiatives. Excellent relationship builder and problem solver who can influence internal and external stakeholders to drive decisions and move organizations forward. Exceptional ability to cultivate client satisfaction. Consistently achieving excellent results and exceeding company objectives. Willing to travel to meet organizational goals.

JP MORGAN CHASE & CO, Wilmington, Delaware Consumer and Community Banking Data Management/VP March 2014 - Present Senior Project Management – Metadata Repository Managed the delivery of a centralized high-quality metadata repository to support emerging OCC regulatory requirements. Collaborated with corporate system teams to identify the source of data and mitigate gaps. • Established new infrastructure (hardware and software) to support the federated metadata repository in 8 separate environments for 10K users. Reduced company’s reputational risk, regulatory non-compliance and potential penalties across lines of businesses.• Streamlined a means to substantiate the accuracy of regulatory, management and externally shared reports and critical data elements which included field definitions and lineage back to sources. Card Services/VP December 2012 – March 2014Senior Project Manager/Resource ManagementDirected Card Services quarterly implementations, acting as escalation point for conflicts, issues, and risks in a high stress environment. Ensured adherence to milestones with effective communication and coordination of tasks with various teams within and outside of lines of businesses and partners. • Drove decisions on weekly basis by communicating urgency of needed feedback from 30 senior leaders on risks and action plans for projects. Enabled timely implementation of functionality. • Recruited and trained new project managers and improved onboarding. Assigned and directed work that met business demands. Conducted performance appraisals that resulted in promotions and corrective actions and contributed to satisfied customers. • Transferred Card Services implementation task at JPMorgan Chase to a centralized process team which increased 2 resources availability. • Converted Card Services manual implementation plans to SharePoint that provided real time visibility and a reduction of 1 full time resource.