Pat Shah Email & Phone Number

Program Management, large size complex projects.

Naperville, Illinois

Successfully involved in large global delivery & complex end to end SAP SuccessFactors, S/4HANA & salesforce global transformation, roll-outs, implementation projects within all phases of implementation; Project Preparation, Business Blueprint, Gap Analysis, Realization and Configuration, Testing, Release Management, Go-Live, Support including stabilization, maintenance and post-implementation Production Support. Proficient with Agile, Waterfall & Activate Methodology.-As Program/Release/deployment & advisory manager have strong experience with full life-cycle SuccessFactors Implementation & S/4HANA transformation projects (Greenfield & brownfield) project in Next Gen using Activate & Agile methodology-Supported and guided resolutions relating to program deployment issues and risks-Presented risk mitigation strategies in the areas of MDM, integration testing and legacy system integration assessments-Implementation and management of transport creation process including future planning for Solution Manager/ChaRM tools and release governance framework.-Managed & resolved UAT oversight, managed & presented PMO; status reports of global deployment.-Created integration & interface approach, mapping legacy apps functionality to standard business processes, iteration planning and decomposing user stories. -Reviewed, validated, enhanced & signed off user stories defined during CRP sessions.-Expert in guiding clients on SAP best business practices, data analysis and addressing business problems. -Created integration & interface approach, mapping legacy apps functionality using mulesoft & HCI to standard Salesforce, SAP business processes.-Managed large programs, multiple projects, budget planning, allocations & member of (CAB) change advisory board on multiple client projects. -Coordinated release readiness reviews, validated playbook & workbooks, reviewed milestones, managed business Go/No-Go reviews

Naperville, Il

As Delivery Lead involved in Release Management/Program/Project Management/Business Analyst in multi verticals, Responsibility included for Blueprinting /Requirement gathering & managing release of full life cycle implementations•Managed programs and projects including planning work, organizing tasks and resource planning, controlling processes, budget planning and delivering a specific objective. business scope & implementation Blueprint for IT applications. •Managed multiple projects, kick-off boot-camps, requirement gathering & configuration workshops and involved with large implementations & rollouts.•Interacted with the Business Process Owners to gather & finalize business requirements based on best practice.•Analyzed and defined standards, workflow and logical processes around building systems using best practices. •Worked with Stakeholders and business process owners in building execution roadmap,detailed project estimates and assist the decision making process. •Design, develop and maintain North America team, and individual dashboard metrics. Design & develop workflow rules,rules validation,email notifications, etc•Provided deployment,training & change management support to business users /ongoing support globally•Worked closely with business leadership, proactively identify and challenges that can be solved with system and/or process improvements•Created & managed functional testing cycles including test planning,script development,status reporting.•Troubleshoot &facilitate issue resolution by suggesting techno-functional workarounds•Managing relationships and coordinating work between different teams across multiple locations•Fostering a culture of continuous improvement in the release process & planning upcoming projects.•Leading and coordinating Go-Live activities incl. execution of deployment Plans & checklists•Maintained a release repository & manages key information such as build and release procedures, dependencies & notification lists

Naperville Il

Performed in-depth analysis of best business practices and provided recommendations on ways to improve the processes. •Planned and conducted requirements elicitation meetings with the business to collect functional and non-functional requirements relating to client's technology enhancement and initiatives.•Assisting in the rollout of scheduled Release Packages into production through planning, building, testing and deploying versioned controlled software and hardware •Prioritizing workflow of staff to ensure efficient utilization of resources and completion of work (ensuring Release and Defect Management processes are followed) •Interacting with source system management to resolve escalated issues and/or provide recommendations related to business or technical concerns. •Identifying risks in the MDM activities and downstream impacts to minimize risks•Conducted brainstorming sessions with the development team to actively involve them during the requirements stage level analysis.•Worked towards preparation of requirements management plan, business and functional requirement documents.•Created data flow diagrams and process flow diagrams to facilitate better system understanding.•Created new custom objects, assigned fields, designed page layouts, custom tabs and components.•Designed different custom dashboards for various user groups based on their business functionalities and needs.•Managed & monitored customer audit, compliance programs & polices in LOB’s. •File mapping and technical specification and working with business partners/stakeholders to determine details and priority of requirements•Responsible for creating, managing, and delivering of required documents for application•Work with end users and management to document, design, test and deploy complex processes•Conduct business analysis by working with end users to identify system, operational requirements

Naperville, Il

Chicago, Il