Pat Younger Email & Phone Number

Louisville, Kentucky, Us

San Clemente, Ca, Us

Louisville, Ky, Us

Louisville, Ky, Us

Pikeville, Ky, Us

Sales Consultant and Account Manager for USF Healthcare Consulting. Working with Hospitals and Healthcare facilities to secure government funding for their telecom expenses. Managing accounts and working with IT staff and vendors on Network design and implementation.

Little Rock, Ar, Us

Consulted with business contacts to better understand their critical business issues and provide them with creative telecom solutions.

Developed and managed an Agent base within the West Region of the U.S. to generate and increase sales revenue.Served as the agents’ primary POC by providing support, training, and communication to foster a positive Lightyear – Agent relationship and improve and maintain agent mind share. * Agent Recruitment (developed, managed, directed, motivated and trained agents in order to drive revenue)* Agent Support (quoted, trained, provided technical solutions, served as agent liaison to Legal and Finance Depts.)* Regional Travel (recruiting, on-going field training, customer appointments)

Managed an Agent base within the West Region of the U.S. and worked in tandem with the Regional Sales Manager to generate and increase sales revenue. Served as the agents’ primary POC by providing support, training, and communication to foster a positive Lightyear – Agent relationship and improve and maintain agent mind share. * Agent Development (developed, managed, directed, motivated and trained agents in order to drive revenue)* Agent Support (quoted, trained, provided technical solutions, served as agent liaison to Legal and Finance Depts.)* Regional Travel (on-going field training, customer appointments)

Supported the Network Marketing Channel for Lightyear providing product and program support, technical consulting and pricing for business opportunities to Network Marketing Representatives.

Us

Effectively managed all telecom aspects for 300 seat call center. Maintained Northern Telecom PBX and all telephony servers for both the Kentucky and Kansas Call Centers. * Maintained T-1 lines and all related access circuits* Worked with Carriers on activation of network circuits and equipment and troubleshooting of network issues*Repaired and resolved call routing and phone set issues as needed

New York, New York, Us

Responsible for selling and installing digital cable, broadband telephone and internet services to residential customers.* Built relationships with apartment managers for the purpose of obtaining sales leads.*Conducted audits and worked residential routes to obtain new subscribers*Installed CPE such as digital converters and cable modems*Responsible for meeting weekly sales goals and initiatives

Responsible for network activations and maintenance for all ATM network customers.*Configured circuits and equipment, tested facility and access loops, activations for both voice and data*Upgraded and Maintained network devices and troubleshooting of network circuits

Assisted all company Sales Channels with design solutions, technical questions and pricing for both voice and data applications. Responded to RFPs within given time frames.

Effectively managed all areas of the Dedicated Services department including pricing, provisioning, activations, network maintenance, billing, and customer escalations. * Guided personnel with troubleshooting circuits, trunk groups, and various CPE.* Maintained relationships with Carrier account teams to facilitate resolution to various issues.* Supervised staff of 10

Education record

Education record