Patrick Doherty

Patrick Doherty Email and Phone Number

Vice President - Digital Investment Operations @ Barclays
london, greater london, united kingdom
Patrick Doherty's Location
Rutherglen, Scotland, United Kingdom, United Kingdom
Patrick Doherty's Contact Details

Patrick Doherty work email

Patrick Doherty personal email

n/a
About Patrick Doherty

I am passionate about brilliant delivery with a strong client focus.The importance of client service in any organisation is summed up in this short quote I came across - "Being on par in terms of price and quality only gets you into the game. Service wins the game"

Patrick Doherty's Current Company Details
Barclays

Barclays

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Vice President - Digital Investment Operations
london, greater london, united kingdom
Website:
home.barclays
Employees:
64406
Patrick Doherty Work Experience Details
  • Barclays
    Vice President
    Barclays Jan 2021 - Present
    Glasgow City, Scotland, United Kingdom
    View
  • Barclays Wealth Management
    Investment Journey And Project Manager
    Barclays Wealth Management May 2017 - Jan 2024
    Glasgow, United Kingdom
    The majority of my remit within the Investment Journey team is to project manage various initiatives in line with business priorities. These are regulatory, client experience and revenue focused. These projects are often complex, driven to tight deadlines and require the co-ordination of numerous departments and many people.
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  • Multrees Investor Services
    Head Of Client Service Operations
    Multrees Investor Services Dec 2014 - Apr 2017
    Leadership of 7 teams, 30 staff. The Operations teams are responsible fro account opening, corporate actions, order capture and execution, client reporting, tax and settlements. Also responsible for a team of 5 relationship managers directly responsible for client engagement. Responsibility for BAU delivery and associated SLAs, staff development, recruitment, process enhancements, project management and quarterly service reviews.
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  • Barclays Stockbrokers
    Business Manager
    Barclays Stockbrokers Jul 2013 - Sep 2014
    Glasgow
    Business lead for Barclays Stockbrokers change agenda, delivering on cost reduction and client experience related projects. Responsibility for managing budget of £10m and headcount of 50 staff. Maintained relationships with 20 Ops partners and 14 third party vendors to ensure the consistent delivery of services for Stockbrokers client base within agreed SLAs. Responsible for prioritisation of workload for the business, incorporating BAU activity, exceptional volume events (Barclays rights issue, Royal Mail IPO, Vodafone return of capital) and ongoing change agenda.
  • Barclays Stockbrokers
    Head Of Client Servicing, Barclays Stockbrokers
    Barclays Stockbrokers Oct 1994 - May 2013
    Responsibility for all client experience metrics within the Service Centre for Barclays Stockbrokers. Leadership responsibility for 150 staff, 13 direct reports as well as maintaining relationships with business heads and Ops counterparts as well as Finance, HR, Risk and Compliance partners. Ownership of the service delivery strategy and its execution. Lead on project to develop focus on client experience.
  • The Registrars Of Scotland
    Client Service Executive
    The Registrars Of Scotland Aug 1992 - Sep 1994

Patrick Doherty Skills

Stakeholder Management Financial Services Customer Experience Banking Project Delivery Service Delivery Change Management Business Process Improvement Sla Performance Management Process Improvement Relationship Management Team Management Outsourcing Business Analysis Business Transformation Management User Acceptance Testing

Patrick Doherty Education Details

  • Holyrood Secondary School, Glasgow
    Holyrood Secondary School, Glasgow

Frequently Asked Questions about Patrick Doherty

What company does Patrick Doherty work for?

Patrick Doherty works for Barclays

What is Patrick Doherty's role at the current company?

Patrick Doherty's current role is Vice President - Digital Investment Operations.

What is Patrick Doherty's email address?

Patrick Doherty's email address is pa****@****lth.com

What schools did Patrick Doherty attend?

Patrick Doherty attended Holyrood Secondary School, Glasgow.

What are some of Patrick Doherty's interests?

Patrick Doherty has interest in Children.

What skills is Patrick Doherty known for?

Patrick Doherty has skills like Stakeholder Management, Financial Services, Customer Experience, Banking, Project Delivery, Service Delivery, Change Management, Business Process Improvement, Sla, Performance Management, Process Improvement, Relationship Management.

Who are Patrick Doherty's colleagues?

Patrick Doherty's colleagues are Harish Raju, Jason Shingler, Sudhanshu Sharma, Richard Freeman, Rajesh Chowdhury, Shane Tasker, Shelley Anne O'brien.

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