Appeals Health Program Specialist
CurrentRepresent the CR&R branch in work groups or meetings and gives presentations to internal and external stakeholders. Act as a lead for technical issues for a team of analysts (AGP/SSA) for the branch and ensures compliance with the branch's established processes and procedures. Perform the more complex research and analytical assignments in the branch. Participate in Joint Application Design Sessions (JADS) relating to enrollment and eligibility issues. Perform data collection and analysis… Show more Represent the CR&R branch in work groups or meetings and gives presentations to internal and external stakeholders. Act as a lead for technical issues for a team of analysts (AGP/SSA) for the branch and ensures compliance with the branch's established processes and procedures. Perform the more complex research and analytical assignments in the branch. Participate in Joint Application Design Sessions (JADS) relating to enrollment and eligibility issues. Perform data collection and analysis, identifying trends to provide recommendations to the Senior Manager for continuous process improvement and consumer satisfaction. Show less